Visier incident
We are currently experiencing an issue with the API health-check endpoint
Resolved after 5 hours 6 minutes, affecting US (au), on May 7, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- identified May 08, 2026, 12:04 AM UTC
Please note that some customers hosted in the US (sites au00 and au03) may be experiencing API health-check endpoint errors, while the API is functional. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience, and we thank you for your patience.
- monitoring May 08, 2026, 12:08 AM UTC
A fix has been implemented and we are monitoring the results.
- identified May 08, 2026, 12:13 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring May 08, 2026, 01:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 08, 2026, 04:50 AM UTC
This incident has been resolved.
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