Visier incident

We are currently experiencing an issue with certain endpoints in the Compensation Benchmark API.

Major Resolved View vendor source →

Visier experienced a major incident on April 12, 2026 affecting US (au) and US (au), lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2026, 03:35 PM UTC
Resolved
Apr 12, 2026, 06:19 PM UTC
Duration
2h 43m
Detected by Pingoru
Apr 12, 2026, 03:35 PM UTC

Affected components

US (au)US (au)

Update timeline

  1. investigating Apr 12, 2026, 04:21 PM UTC

    Please note that some customers may currently be experiencing an issue with certain endpoints in the Compensation Benchmark API. We are actively working on resolving the issue. We apologize for any inconvenience this may cause. We thank you for your patience.

  2. identified Apr 12, 2026, 04:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 12, 2026, 06:19 PM UTC

    This incident has been resolved.