Visier Outage History

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Visier had 27 outages in the last 2 years totaling 143h 20m of downtime — averaging 1.1 incidents per month.

There were 27 Visier outages since May 23, 2024 totaling 143h 20m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.visier.com

Minor May 17, 2026

We are currently experiencing an issue with Vee infrastructure in ap00

Detected by Pingoru
May 17, 2026, 03:30 AM UTC
Resolved
May 20, 2026, 01:23 AM UTC
Duration
2d 21h
Affected: Asia-Pacific (ap)
Timeline · 4 updates
  1. investigating May 17, 2026, 04:21 AM UTC

    Please note that some customers may currently be experiencing an issue with Vee performance in Visier People in ap00. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.

  2. identified May 17, 2026, 12:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 17, 2026, 01:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 20, 2026, 01:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026

We are currently experiencing an issue with the API health-check endpoint

Detected by Pingoru
May 07, 2026, 11:44 PM UTC
Resolved
May 08, 2026, 04:50 AM UTC
Duration
5h 6m
Affected: US (au)
Timeline · 5 updates
  1. identified May 08, 2026, 12:04 AM UTC

    Please note that some customers hosted in the US (sites au00 and au03) may be experiencing API health-check endpoint errors, while the API is functional. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience, and we thank you for your patience.

  2. monitoring May 08, 2026, 12:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. identified May 08, 2026, 12:13 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved May 08, 2026, 04:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 27, 2026

We are currently experiencing an issue with Vee infrastructure.

Detected by Pingoru
Apr 27, 2026, 09:52 PM UTC
Resolved
Apr 27, 2026, 10:58 PM UTC
Duration
1h 5m
Affected: US (au)US (zu)Canada (ac)Canada (zc)Asia-Pacific (ap)
Timeline · 3 updates
  1. identified Apr 27, 2026, 10:18 PM UTC

    Please note that some customers may currently be experiencing an issue with Vee performance in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.

  2. monitoring Apr 27, 2026, 10:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 10:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 12, 2026

We are currently experiencing an issue with certain endpoints in the Compensation Benchmark API.

Detected by Pingoru
Apr 12, 2026, 03:35 PM UTC
Resolved
Apr 12, 2026, 06:19 PM UTC
Duration
2h 43m
Affected: US (au)US (au)
Timeline · 3 updates
  1. investigating Apr 12, 2026, 04:21 PM UTC

    Please note that some customers may currently be experiencing an issue with certain endpoints in the Compensation Benchmark API. We are actively working on resolving the issue. We apologize for any inconvenience this may cause. We thank you for your patience.

  2. identified Apr 12, 2026, 04:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 12, 2026, 06:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 28, 2026

We are currently experiencing an performance issue with Visier People

Detected by Pingoru
Jan 28, 2026, 01:13 AM UTC
Resolved
Jan 28, 2026, 02:07 AM UTC
Duration
53m
Affected: US (au)US (au)
Timeline · 4 updates
  1. investigating Jan 28, 2026, 01:13 AM UTC

    Please note that some customers may currently be experiencing performance issues. We are actively working on resolving the issue. We apologize for any inconvenience this may be causing.

  2. identified Jan 28, 2026, 01:44 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 28, 2026, 01:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 28, 2026, 02:07 AM UTC

    The incident has been resolved. We apologize for the disruptions to your workflows.

Read the full incident report →

Critical December 5, 2025

We are currently experiencing an issue with the connectivity to our services.

Detected by Pingoru
Dec 05, 2025, 08:50 AM UTC
Resolved
Dec 05, 2025, 09:25 AM UTC
Duration
35m
Affected: US (au)US (au)US (au)US (au)Europe (ae)Europe (ae)Europe (ae)Canada (ac)Canada (ac)Canada (AC)Asia-Pacific (ap)Asia-Pacific (ap)
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:04 AM UTC

    Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.

  2. monitoring Dec 05, 2025, 09:21 AM UTC

    Our provider has implemented a fix, and connectivity has been restored.

  3. resolved Dec 05, 2025, 09:25 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 18, 2025

We are currently experiencing an issue with the connectivity to our services

Detected by Pingoru
Nov 18, 2025, 12:05 PM UTC
Resolved
Nov 18, 2025, 03:02 PM UTC
Duration
2h 57m
Affected: US (au)US (au)US (au)US (au)Europe (ae)Europe (ae)Europe (ae)Canada (ac)Canada (ac)Canada (AC)Asia-Pacific (ap)Asia-Pacific (ap)
Timeline · 6 updates
  1. identified Nov 18, 2025, 12:05 PM UTC

    Please note that some customers may be experiencing connectivity errors. The problem originates from one of our service providers. We are actively working with them on resolving the issue. We apologize for any inconvenience, and we thank you for your patience.

  2. identified Nov 18, 2025, 12:12 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 18, 2025, 12:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 18, 2025, 12:31 PM UTC

    We are continuing to monitor for any further issues.

  5. identified Nov 18, 2025, 12:46 PM UTC

    The issues with our provider infrastructure haven't been solved; we are seeing an increase in error rates.

  6. resolved Nov 18, 2025, 03:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

We are currently experiencing an issue with Data Products Services.

Detected by Pingoru
Oct 20, 2025, 03:24 PM UTC
Resolved
Oct 20, 2025, 07:50 PM UTC
Duration
4h 25m
Affected: US (au)
Timeline · 4 updates
  1. identified Oct 20, 2025, 03:24 PM UTC

    Please note that some customers may currently be experiencing an issue with our Data Products services, such as Skills and Compensation Benchmarks. We are actively working with our infrastructure service provider on resolving the issue. We apologize for any inconvenience this may caused.

  2. identified Oct 20, 2025, 03:35 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 06:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 20, 2025, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025

We are currently experiencing interruptions to some Visier services.

Detected by Pingoru
Oct 20, 2025, 07:19 AM UTC
Resolved
Oct 20, 2025, 10:17 AM UTC
Duration
2h 58m
Affected: US (au)US (au)US (au)
Timeline · 5 updates
  1. investigating Oct 20, 2025, 07:19 AM UTC

    Please note that some customers may currently be experiencing an interruption to their Visier services. We are actively working on resuming all services to normal. We apologize for any inconvenience this may have caused. Thank you for your patience.

  2. identified Oct 20, 2025, 09:09 AM UTC

    The issue impacting one of our basic infrastructure providers has not been resolved. At this moment, more services in the US region are being impacted.

  3. monitoring Oct 20, 2025, 09:40 AM UTC

    The services from our infrastructure provider seem recovered, we are monitoring our system.

  4. monitoring Oct 20, 2025, 09:41 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 20, 2025, 10:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 27, 2025

We are currently experiencing a performance issue with Vee in the EU region.

Detected by Pingoru
Aug 27, 2025, 04:10 AM UTC
Resolved
Aug 27, 2025, 04:36 AM UTC
Duration
26m
Timeline · 3 updates
  1. identified Aug 27, 2025, 04:29 AM UTC

    Please note that some customers may currently be experiencing a performance issue with Vee in our EU region. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.

  2. monitoring Aug 27, 2025, 04:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2025, 04:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2025

We are currently experiencing a performance issue with Visier People in our US deployment.

Detected by Pingoru
Aug 06, 2025, 06:35 PM UTC
Resolved
Aug 06, 2025, 07:35 PM UTC
Duration
59m
Affected: US (au)
Timeline · 3 updates
  1. identified Aug 06, 2025, 06:57 PM UTC

    Please note that some customers may currently be experiencing performance issues with Visier People in our US deployment. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience while we resolve this issue.

  2. monitoring Aug 06, 2025, 07:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 06, 2025, 07:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 16, 2025

We are currently experiencing an issue with Vee assistant in our EU deployment

Detected by Pingoru
Jul 16, 2025, 11:35 PM UTC
Resolved
Jul 17, 2025, 01:52 AM UTC
Duration
2h 17m
Timeline · 4 updates
  1. investigating Jul 17, 2025, 12:41 AM UTC

    Please note that some customers may currently be experiencing an issue with the speed of responses of Vee assistant in EU. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused.

  2. investigating Jul 17, 2025, 12:41 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 17, 2025, 01:32 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 17, 2025, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 24, 2025

We are currently experiencing an issue with the Data Upload and Data Transfer functionality.

Detected by Pingoru
Apr 24, 2025, 03:05 AM UTC
Resolved
Apr 24, 2025, 06:46 AM UTC
Duration
3h 40m
Affected: US (au)Europe (ae)Canada (ac)Asia-Pacific (ap)
Timeline · 4 updates
  1. investigating Apr 24, 2025, 03:58 AM UTC

    Please note that some customers may be experiencing issues when accessing the Data Transfer room in Visier People Studio. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.

  2. identified Apr 24, 2025, 04:00 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 24, 2025, 05:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2025, 06:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice April 4, 2025

We are currently experiencing an issue with some data hierarchies in Visier People.

Detected by Pingoru
Apr 04, 2025, 10:00 AM UTC
Resolved
Apr 04, 2025, 09:49 PM UTC
Duration
11h 49m
Affected: US (au)Europe (ae)Canada (ac)Asia-Pacific (ap)
Timeline · 3 updates
  1. identified Apr 04, 2025, 03:00 PM UTC

    Please note that selected customers may be experiencing an issue accessing data when exploring Parent-Child dimensions via the Organizational hierarchy in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience.

  2. monitoring Apr 04, 2025, 03:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 05, 2025, 01:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 13, 2025

We are currently experiencing an issue accessing previous Pay Cycles in Smart Compensation.

Detected by Pingoru
Mar 13, 2025, 02:05 AM UTC
Resolved
Mar 13, 2025, 04:18 PM UTC
Duration
14h 13m
Affected: US (au)Europe (ae)
Timeline · 3 updates
  1. identified Mar 13, 2025, 02:05 PM UTC

    Please note that some customers may be experiencing issues accessing previous Pay Cycles in Smart Compensation. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.

  2. monitoring Mar 13, 2025, 03:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2025, 04:18 PM UTC

    The incident has been resolved, thank you for your patience.

Read the full incident report →

Critical March 8, 2025

We are currently experiencing interruptions with logins to Visier People in US.

Detected by Pingoru
Mar 08, 2025, 03:09 AM UTC
Resolved
Mar 08, 2025, 03:09 AM UTC
Duration
—
Timeline · 1 update
  1. resolved Mar 08, 2025, 04:21 AM UTC

    Please be advised that some customers may have experienced a temporary interruption to Visier services beginning at approximately 03:09 UTC. The interruption lasted approximately 15 minutes, and all systems are now operating in a stable state. We are actively monitoring our systems and apologize for any inconvenience this may have caused. Thank you for your understanding.

Read the full incident report →

Minor January 30, 2025

We are currently experiencing an issue with SmartComensation in Europe.

Detected by Pingoru
Jan 30, 2025, 04:45 AM UTC
Resolved
Jan 30, 2025, 07:24 AM UTC
Duration
2h 39m
Affected: Europe (ae)
Timeline · 5 updates
  1. investigating Jan 30, 2025, 06:45 AM UTC

    Please note that some users may currently be experiencing issues when logging in to SmartCompensation for customers deployed in Europe. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We thank you for your patience.

  2. investigating Jan 30, 2025, 06:47 AM UTC

    If you are experiencing a blank page after attempting to log-in to SmartCompensation please retry the log-in process to access the application.

  3. identified Jan 30, 2025, 07:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jan 30, 2025, 07:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jan 30, 2025, 07:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 24, 2025

We are currently experiencing an issue with some calculations in US.

Detected by Pingoru
Jan 24, 2025, 06:15 PM UTC
Resolved
Jan 24, 2025, 08:46 PM UTC
Duration
2h 30m
Affected: US (au)
Timeline · 3 updates
  1. investigating Jan 24, 2025, 07:31 PM UTC

    Please note that some customers (hosted in our US datacentre) may be experiencing an issue with some charts and analyses in Visier People. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. Thank you for your patience.

  2. monitoring Jan 24, 2025, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 24, 2025, 08:46 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 9, 2024

We are currently experiencing an issue with scheduling Data Loads

Detected by Pingoru
Dec 09, 2024, 04:20 PM UTC
Resolved
Dec 09, 2024, 10:15 PM UTC
Duration
5h 55m
Timeline · 4 updates
  1. investigating Dec 09, 2024, 07:02 PM UTC

    Please note that some customers may be experiencing delays in executing scheduled Data Loads. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused and appreciate your patience.

  2. investigating Dec 09, 2024, 07:03 PM UTC

    Our team is working on finding a solution for the issue.

  3. monitoring Dec 09, 2024, 07:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 09, 2024, 10:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 30, 2024

We experienced an small issue with Compensation Benchmarks API, impacting its availability.

Detected by Pingoru
Oct 30, 2024, 11:41 PM UTC
Resolved
Oct 30, 2024, 10:48 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Oct 30, 2024, 11:41 PM UTC

    Please note that some customers may have experienced failed requests related to the Compensation Benchmarks API for approximately 20 minutes. Our team worked on the issue as soon as it was detected, and the service is back to being fully functional. We apologize for any inconvenience this may have caused.

Read the full incident report →

Major September 16, 2024

Please note that some customers may be experiencing issues reaching our applications.

Detected by Pingoru
Sep 16, 2024, 05:35 AM UTC
Resolved
Sep 16, 2024, 06:27 AM UTC
Duration
51m
Affected: US (au)US (au)US (au)Europe (ae)Europe (ae)Canada (ac)Canada (ac)Canada (AC)Asia-Pacific (ap)Asia-Pacific (ap)
Timeline · 4 updates
  1. investigating Sep 16, 2024, 05:35 AM UTC

    One of our network providers is having high error rates managing their traffic. Depending on your location this could impact your ability to connect to our services. We are actively working on resolving the issue with them. We apologize for any inconvenience and we thank you for your patience.

  2. identified Sep 16, 2024, 05:53 AM UTC

    Our provider has identified the issue and is working on a solution.

  3. monitoring Sep 16, 2024, 06:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2024, 06:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 30, 2024

We are currently experiencing an issue with SFTP uploads in US region

Detected by Pingoru
Jul 30, 2024, 10:15 PM UTC
Resolved
Jul 31, 2024, 01:30 AM UTC
Duration
3h 15m
Timeline · 2 updates
  1. investigating Jul 30, 2024, 11:51 PM UTC

    Please note that some customers hosted in the US may be experiencing a high rate of SFTP upload failures. The problem originates from one of our service providers. We are actively working on resolving the issue with them. We apologize for any inconvenience and we thank you for your patience.

  2. resolved Jul 31, 2024, 02:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 20, 2024

One of our providers is experiencing intermittent issues.

Detected by Pingoru
Jun 20, 2024, 07:08 PM UTC
Resolved
Jun 20, 2024, 08:11 PM UTC
Duration
1h 2m
Timeline · 2 updates
  1. identified Jun 20, 2024, 07:08 PM UTC

    Please note that some users may currently be experiencing intermittent connectivity issues with the Visier Application. One of our network providers is experiencing connectivity issues. Our provider is aware of the problem, is investigating the root cause and working on a solution. Note that this is an intermittent issue and in most cases, refreshing your browser or retrying the API request will resolve the error.

  2. resolved Jun 20, 2024, 08:11 PM UTC

    The connectivity issue has been resolved

Read the full incident report →

Critical June 18, 2024

We are currently experiencing a performance degradation in Visier People in the US region.

Detected by Pingoru
Jun 18, 2024, 12:00 AM UTC
Resolved
Jun 18, 2024, 03:00 AM UTC
Duration
3h
Affected: US (au)US (au)US (au)
Timeline · 5 updates
  1. investigating Jun 18, 2024, 01:03 AM UTC

    Please note that some customers may currently be experiencing performance issues with Visier People in the US region. We are actively working on resolving the issue. We apologize for any inconvenience this may have caused. We appreciate your patience.

  2. identified Jun 18, 2024, 02:21 AM UTC

    We are working on a solution for the issue, during the recovery process log-in to the application and API will fail.

  3. identified Jun 18, 2024, 02:24 AM UTC

    We are working on a solution for the issue, during the recovery process log-in to the application and API will fail.

  4. monitoring Jun 18, 2024, 02:36 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 18, 2024, 03:53 AM UTC

    This incident has been resolved.

Read the full incident report →