Virtuagym experienced a major incident on July 1, 2025 affecting Website, lasting 15h 39m. The incident has been resolved; the full update timeline is below.
Affected components
Website
Update timeline
- investigating Jul 01, 2025, 04:48 PM UTC
We’re currently experiencing an issue where events in the appointment schedule are either not loading or loading very slowly. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We’ll share an update as soon as we have more information.
- monitoring Jul 01, 2025, 05:38 PM UTC
We have found the cause and deployed a fix to production. We are now closely monitoring the system to make sure everything is working properly. Thank you for your patience.
- resolved Jul 02, 2025, 08:27 AM UTC
This incident has been resolved.