Virtru incident

Control Center: Delay in policy data populating in the Control Center

Ongoing since 12:58 PM UTC, affecting Virtru Control Center.

identified Oct 27, 2026, 12:58 PM UTC

We've identified an issue where there is a delay in policy data populating in the Control Center. For example, if you send a Virtru encrypted email, you may not see it right away in the Control Center. No data has been lost - all policies will eventually populate in the Control Center. We are working to resolve the issue as soon as possible. We will provide another update as soon as we have one.

Started
Oct 27, 2026, 12:58 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
Oct 27, 2026, 12:58 PM UTC

Affected components

Virtru Control Center

Update timeline

  1. identified Oct 27, 2026, 12:58 PM UTC

    We've identified an issue where there is a delay in policy data populating in the Control Center. For example, if you send a Virtru encrypted email, you may not see it right away in the Control Center. No data has been lost - all policies will eventually populate in the Control Center. We are working to resolve the issue as soon as possible. We will provide another update as soon as we have one.

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