VIOOH incident

Normal Change - Pre-implementation

Resolved after 3 hours, affecting VIOOH Automation and VIOOH Automation, on November 12, 2026.

resolved Nov 12, 2026, 09:00 AM UTC

Planned maintenance activity has been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions, please contact us via VIOOH Client Support Portal

Started
Nov 12, 2026, 06:00 AM UTC
Resolved
Nov 12, 2026, 09:00 AM UTC
Duration
3h
Detected by Pingoru
Nov 12, 2026, 06:00 AM UTC

Affected components

VIOOH AutomationVIOOH Automation

Update timeline

  1. in progress Nov 12, 2026, 06:00 AM UTC

    What's changing? We will be conducting a platform restart activity on the VIOOH Automation Non-Production environment (UAT). How does this affect me? Clients may experience brief service interruptions, primarily impacting retrieving data within VIOOH applications, during the maintenance window. VIOOH applications & services that could be impacted for a short period of time: VIOOH Automation (VA) Each Media Owner’s UAT environment could experience interruptions for approximately 1–5 minutes, whilst this change activity is completed. Normal service will resume automatically once the maintenance has completed. When is it happening and how long is it expected to last? The maintenance activity covering all Media Owners is scheduled on Thursday, 12th November 2026. Start time: 06:00 AM (UTC) End time: 09:30 AM (UTC) If you have any questions, please contact us via the VIOOH Client Support Portal.

  2. resolved Nov 12, 2026, 09:00 AM UTC

    Planned maintenance activity has been completed as per schedule. We can ensure that the Applications will now be accessible as usual. If you have any questions, please contact us via VIOOH Client Support Portal

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