Vibes experienced a minor incident on September 20, 2025 affecting SMS SMPP and SMS HTTP and 1 more component, lasting 3h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 20, 2025, 04:21 PM UTC
Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.
- identified Sep 20, 2025, 06:05 PM UTC
Correction for the previous notice sent regarding Vibes DLR delays: Vibes has identified DLR delivery latency from our 10DLC partner. We will provide updates as they become available. IMPACT: DLR latency on the 10DLC network. DLRs to Vibes may experience delays in being delivered. ACTION: No action is required; DLRs will be processed at the rate the 10DLC network is available to Vibes.
- resolved Sep 20, 2025, 07:57 PM UTC
The DLR latency on our 10DLC carrier partners' network has been resolved. 10DLC DLR latency from 10:12 a.m. CT to 12:25 p.m. CT.