Vibes Outage History

Vibes is up right now

Vibes had 42 outages in the last 2 years totaling 38h 44m of downtime — averaging 1.7 incidents per month.

There were 42 Vibes outages since September 20, 2025 totaling 38h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.vibes.com

Minor January 6, 2026

Carrier Latency: France

Detected by Pingoru
Jan 06, 2026, 05:16 AM UTC
Resolved
Jan 06, 2026, 05:44 AM UTC
Duration
27m
Affected: SMS EuropeSMS APACSMS
Timeline · 2 updates
  1. identified Jan 06, 2026, 05:16 AM UTC

    Our carrier partners for France have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all French numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for France. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

  2. resolved Jan 06, 2026, 05:44 AM UTC

    Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on French Destinations from 2026-01-06 04:41 UTC to 2026-01-06 05:41 UTC.

Read the full incident report →

Minor December 16, 2025

Vibes Data Sharing Performance Issue

Detected by Pingoru
Dec 16, 2025, 04:33 AM UTC
Resolved
Dec 16, 2025, 04:38 PM UTC
Duration
12h 4m
Affected: Analytics & ReportingAnalytics & Reporting
Timeline · 4 updates
  1. identified Dec 16, 2025, 04:33 AM UTC

    Vibes has identified a performance issue with processing from our data partner. You may experience delays with daily file extracts and data sharing from the Vibes Platform for December 15. The systems affected can be found below. Our engineers are actively monitoring, and we will provide updates as we receive them.

  2. monitoring Dec 16, 2025, 09:45 AM UTC

    Our engineers continue to monitor this performance issue with our data partner. We will provide updates as we receive them. The systems affected can be found below. Systems impacted by this incident: •Daily Extracts •Data Sharing

  3. monitoring Dec 16, 2025, 03:46 PM UTC

    While our data partners are continuing their work to restore the impacted extracts, affected reports are currently in the process of being sent. We will update you once this issue is fully resolved and all extracts have been delivered.

  4. resolved Dec 16, 2025, 04:38 PM UTC

    Vibes has confirmed that the performance issue from our data partner has been resolved. Daily file extracts have been delivered and data sharing from the Vibes Platform are operating as usual.

Read the full incident report →

Notice December 3, 2025

Vibes MMS Performance Issue

Detected by Pingoru
Dec 03, 2025, 06:58 PM UTC
Resolved
Dec 03, 2025, 06:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Dec 03, 2025, 06:58 PM UTC

    Between 12:00 p.m. and 12:20 p.m. CDT you may have seen a larger than normal amount of MMS requests timing out due to an infrastructure issue that our team will continue to investigate. This issue has resolved and any messages that have times out should be retired if they have not already.

Read the full incident report →

Minor November 24, 2025

10DLC message latency: Verizon

Detected by Pingoru
Nov 24, 2025, 08:27 PM UTC
Resolved
Nov 24, 2025, 11:50 PM UTC
Duration
3h 22m
Affected: 10DLC
Timeline · 2 updates
  1. monitoring Nov 24, 2025, 08:27 PM UTC

    Vibes has identified message delivery latency to our 10DLC partner on Verizon. We will provide updates as they become available. IMPACT: 10DLC Message latency on Verizon. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.

  2. resolved Nov 24, 2025, 11:50 PM UTC

    The message latency on our 10DLC carrier partners network on Verizon has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 10:00 am CT to 5:33 pm CT.

Read the full incident report →

Minor November 19, 2025

Vibes MMS message latency

Detected by Pingoru
Nov 19, 2025, 09:12 AM UTC
Resolved
Nov 19, 2025, 10:38 AM UTC
Duration
1h 25m
Affected: SMS SMPPSMS HTTPSMSMMSMMS
Timeline · 2 updates
  1. identified Nov 19, 2025, 09:12 AM UTC

    Vibes has identified an issue with our message delivery. You may experience delays with MMS messages inbound and outbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

  2. resolved Nov 19, 2025, 10:38 AM UTC

    Vibes MMS messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes MMS message latency from 2:30 a.m. CT to 3:30 a.m. CT.

Read the full incident report →

Notice November 16, 2025

Carrier Latency: EU

Detected by Pingoru
Nov 16, 2025, 01:01 AM UTC
Resolved
Nov 16, 2025, 02:12 AM UTC
Duration
1h 10m
Affected: SMS EuropeSMS APACSMS
Timeline · 2 updates
  1. identified Nov 16, 2025, 01:01 AM UTC

    Our carrier partners for EU have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all EU numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for EU. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.

  2. resolved Nov 16, 2025, 02:12 AM UTC

    Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on EU Destinations from (EST): 2025-11-15 14:05 to (EST): 2025-11-15 20:50.

Read the full incident report →

Minor November 13, 2025

Vibes EU Platform Performance Issue - URL shortener

Detected by Pingoru
Nov 13, 2025, 08:43 AM UTC
Resolved
Nov 13, 2025, 10:05 AM UTC
Duration
1h 21m
Affected: Platform UI
Timeline · 2 updates
  1. identified Nov 13, 2025, 08:43 AM UTC

    Vibes has identified an issue with the URL Shortener in the EU Platform. You may currently be experiencing issues with messages that contain shortened URLs within the Vibes EU Platform. Systems affected can be found below, and our engineers are working to resolve the issue as soon as possible. We will continue to update you until this issue is resolved. Systems Impacted by this incident: •URL Shortener in the EU Platform.

  2. resolved Nov 13, 2025, 10:05 AM UTC

    The Vibes EU Platform URL Shortener has been fully restored. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement necessary system changes. IMPACT: Vibes Platform performance issue from 11/12/2025 9:35 p.m GMT. - 11/13/2025 9:45 a.m. GMT.

Read the full incident report →

Minor November 4, 2025

Vibes Callback Delivery Latency

Detected by Pingoru
Nov 04, 2025, 11:30 PM UTC
Resolved
Nov 04, 2025, 11:53 PM UTC
Duration
23m
Affected: API
Timeline · 2 updates
  1. identified Nov 04, 2025, 11:30 PM UTC

    Vibes has identified an issue with Callback delivery. You may experience delays in receiving Callbacks from Vibes. Messaging is unaffected. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Callbacks

  2. resolved Nov 04, 2025, 11:53 PM UTC

    Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Callback delays from 5:10 p.m. CT to 5:50 p.m. CT.

Read the full incident report →

Notice October 20, 2025

AWS US-EAST-1 Outage: Vibes is Fully Operational

Detected by Pingoru
Oct 20, 2025, 03:46 PM UTC
Resolved
Oct 20, 2025, 11:34 PM UTC
Duration
7h 48m
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 03:46 PM UTC

    Vibes Platform and Messaging are not currently impacted by the AWS US-EAST-1 outage. Vibes is fully operational at this time and continuing to closely monitor for any impact. If you have any questions or concerns, please reach out to your Account Manager or Customer Care.

  2. resolved Oct 20, 2025, 11:34 PM UTC

    AWS has fully resolved their US-EAST-1 outage.

Read the full incident report →

Notice October 20, 2025

RESOLVED: DLR and ACK Delivery Latency

Detected by Pingoru
Oct 20, 2025, 10:40 AM UTC
Resolved
Oct 20, 2025, 10:40 AM UTC
Duration
—
Affected: SMS SMPPSMS HTTPSMSMMS
Timeline · 1 update
  1. resolved Oct 20, 2025, 10:40 AM UTC

    Our partner experienced an outage causing delayed delivery of MT DLRs and ACKs. Services have been restored. Our engineers are continuing to monitor the status. IMPACT: MT DLR and ACK delivery delays from [ 2:00 AM CT to 4:30 AM CT ].

Read the full incident report →

Minor October 9, 2025

Vibes Event Triggered Message Callback Delivery Latency

Detected by Pingoru
Oct 09, 2025, 06:41 PM UTC
Resolved
Oct 09, 2025, 07:27 PM UTC
Duration
45m
Affected: API
Timeline · 2 updates
  1. identified Oct 09, 2025, 06:41 PM UTC

    Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event Trigger Callbacks from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Event-Triggered Callbacks

  2. resolved Oct 09, 2025, 07:27 PM UTC

    Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Event Trigger Callback delays from 1:10 p.m. CT to 2:55 p.m. CT.

Read the full incident report →

Minor October 7, 2025

Vibes message latency

Detected by Pingoru
Oct 07, 2025, 03:33 PM UTC
Resolved
Oct 07, 2025, 03:49 PM UTC
Duration
15m
Affected: SMSMMSRCS
Timeline · 2 updates
  1. identified Oct 07, 2025, 03:33 PM UTC

    Vibes has identified an issue with our message delivery. You may experience delays with SMS, MMS, and RCS messages inbound and outbound to Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved.

  2. resolved Oct 07, 2025, 03:49 PM UTC

    Vibes messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 10:12 a.m. CT to 10:40 a.m. CT.

Read the full incident report →

Minor September 27, 2025

Toll-Free Message Latency: Verizon Wireless

Detected by Pingoru
Sep 27, 2025, 09:46 PM UTC
Resolved
Sep 27, 2025, 11:28 PM UTC
Duration
1h 42m
Affected: Toll-Free
Timeline · 2 updates
  1. identified Sep 27, 2025, 09:46 PM UTC

    Our Toll-Free carrier partner has notified us that they are experiencing message latency on Verizon Wireless. We are in direct communication with them. Vibes will continue to update you as we receive information. IMPACT: Toll-Free Message latency on Verizon Wireless. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available.

  2. resolved Sep 27, 2025, 11:28 PM UTC

    Our Toll-Free carrier partner has resolved the messaging latency on their Verizon Wireless network. All messages have been delivered to impacted consumers. IMPACT: Toll-Free Verizon Wireless message latency from 2:11 PM CT to 6:22 PM CT.

Read the full incident report →

Minor September 23, 2025

Clearsky message latency

Detected by Pingoru
Sep 23, 2025, 08:34 PM UTC
Resolved
Sep 23, 2025, 09:47 PM UTC
Duration
1h 12m
Affected: SMS SMPPSMS HTTPSMS
Timeline · 2 updates
  1. monitoring Sep 23, 2025, 08:34 PM UTC

    Vibes has identified latency with SMS message delivery to Clearsky. We will provide updates as they become available. IMPACT: SMS message latency on Clearsky. Both inbound and outbound messages may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Clearsky network is available to Vibes. Impacted carriers: Altice Mobile, Atlantic Tele-Network International (ATNI), Aerialink, Bandwidth , Brightlink, Cell One North East Arizona, Chariton Valley, DCC, Enflick, First (1st) Point, GTA, Indigo Wireless, Inteliquent, Limitless/Immix, Nemont/Sagebrush PCS, Pine Cellular, Pinger, Pioneer Cellular, Sagebrush Cellular, Telnyx, TextMe, Triangle Wireless, TruPhone, TSG Global (Flextalk), United Wireless/OCN, Viya, Appalachian Wireless

  2. resolved Sep 23, 2025, 09:47 PM UTC

    The SMS latency on the Clearsky network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: SMS message latency on Clearsky from [ September 23, 2025 2:00 PM CT to September 23, 2025 4:00 PM CT ].

Read the full incident report →

Minor September 22, 2025

Vibes Event Triggered Callback Delivery Latency

Detected by Pingoru
Sep 22, 2025, 11:15 AM UTC
Resolved
Sep 22, 2025, 01:17 PM UTC
Duration
2h 1m
Affected: API
Timeline · 2 updates
  1. identified Sep 22, 2025, 11:15 AM UTC

    Vibes has identified an issue with Event Trigger Callback delivery. You may experience delays in receiving Event API message delivery from Vibes. Our engineers are working to restore normal delivery speeds as soon as possible. We will continue to update you until this issue is resolved. IMPACT: • Delayed delivery of Event Triggered Callback

  2. resolved Sep 22, 2025, 01:17 PM UTC

    Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Event Trigger Callback delays from 6:15 AM CT to 8:15 AM CT.

Read the full incident report →

Minor September 20, 2025

10DLC DLR Latency

Detected by Pingoru
Sep 20, 2025, 04:21 PM UTC
Resolved
Sep 20, 2025, 07:57 PM UTC
Duration
3h 36m
Affected: SMS SMPPSMS HTTPSMSMMS10DLC
Timeline · 3 updates
  1. identified Sep 20, 2025, 04:21 PM UTC

    Vibes is currently experiencing delayed delivery of MT DLRs and ACKs. Our engineers are working to restore optimal delivery performance for MT DLRs and ACKs as soon as possible. We will provide updates as they become available.

  2. identified Sep 20, 2025, 06:05 PM UTC

    Correction for the previous notice sent regarding Vibes DLR delays: Vibes has identified DLR delivery latency from our 10DLC partner. We will provide updates as they become available. IMPACT: DLR latency on the 10DLC network. DLRs to Vibes may experience delays in being delivered. ACTION: No action is required; DLRs will be processed at the rate the 10DLC network is available to Vibes.

  3. resolved Sep 20, 2025, 07:57 PM UTC

    The DLR latency on our 10DLC carrier partners' network has been resolved. 10DLC DLR latency from 10:12 a.m. CT to 12:25 p.m. CT.

Read the full incident report →