Vibes experienced a minor incident on August 18, 2026 affecting Toll-Free, lasting 6h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Toll-Free
Update timeline
- identified Aug 18, 2026, 08:02 AM UTC
Vibes has identified SMS message delivery latency to our Toll-Free partner. We will provide updates as they become available. IMPACT: SMS Message latency on the Toll-Free network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the Toll-Free network is available to Vibes.
- resolved Aug 18, 2026, 02:51 PM UTC
The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered. IMPACT: SMS Toll-Free message latency from 2:57 CT to 9:08 CT.