Vibes experienced a minor incident on September 8, 2026 affecting SMS SMPP, lasting 42m. The incident has been resolved; the full update timeline is below.
Affected components
SMS SMPP
Update timeline
- monitoring Sep 08, 2026, 08:30 PM UTC
Vibes engineers have identified an issue with our SMPP connections to our vendor for us-east-1. While we are in direct contact with their team, who is working to correct this issue as soon as possible, we recommend sending to our us-west-2 SMSCs to avoid any new messages being rejected.
- resolved Sep 08, 2026, 09:12 PM UTC
The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.