Vibes experienced a minor incident on June 28, 2026 affecting SMS Europe and SMS APAC and 1 more component, lasting 21h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 28, 2026, 05:06 PM UTC
Our carrier partners for the UK have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all UK numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for UK. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- monitoring Jun 29, 2026, 05:16 AM UTC
Our carrier partners for UK continues to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
- monitoring Jun 29, 2026, 12:59 PM UTC
Our carrier partners for the UK continue to experience SMS message latency on their network. We will continue to update you as we receive information from our partner.
- resolved Jun 29, 2026, 02:43 PM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on UK Destinations from 10:56 GMT to 13:29 GMT.