Resolved after 1 hour, affecting SMS Europe, on July 3, 2026.
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on United Kingdom Destinations from 2026-07-03 01:08 GMT to 2026-07-03 02:15 GMT.
Affected components
Update timeline
- identified Jul 03, 2026, 02:02 AM UTC
Our carrier partners for United Kingdom have notified us that they are experiencing issues within their messaging platform. This may affect both inbound and outbound SMS messages to the Vibes Platform for all [LOCATION] numbers. We are in direct contact with the carrier partner and will provide updates as they are received. IMPACT: SMS message latency on the carrier network for United Kingdom. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required by you at this time. All messages are being queued by Vibes and will be processed at the rate in which the carrier network is made available to Vibes.
- resolved Jul 03, 2026, 03:03 AM UTC
Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on United Kingdom Destinations from 2026-07-03 01:08 GMT to 2026-07-03 02:15 GMT.
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