Vibes Outage History

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on French Destinations from 2026-09-21 22:29 UTC to 2026-09-21 23:05 UTC.

Event Trigger Callbacks delivery speeds have returned to normal. We have logged the issue in our incident reporting system. Our team of engineers will review the root cause and implement any necessary system changes. IMPACT: Vibes Event Trigger Callback delays from 7:15 a.m. CT to 9:52 a.m. CT.

The issues with the SMPP connections to our vendor for us-east-1 have been resolved, and both connections are now successfully processing messages. IMPACT: SMPP us-east-1 connection from 1:40 p.m. CT to 3:45 p.m. CT.

Vibes SMS MT messaging and DLR speeds have been fully restored, and normal delivery has resumed. IMPACT: Vibes SMS MT messaging and DLR latency from 1:40 p.m. CT to 3:45 p.m. CT.

Vibes Multi Part Messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 12:00 p.m. CT to 10:30 p.m. CT.

The message latency on our Toll-Free carrier partners network has been resolved. All queued messages have been delivered. IMPACT: SMS Toll-Free message latency from 2:57 CT to 9:08 CT.

Push messaging have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Push message latency from 3:00PM CT to 4:10PM CT.

Vibes identified an issue with MMS MO latency and missing MMS DLRs from T-Mobile, which began on 8/13 at 4:30 AM CST. The issue was resolved on 8/14 at 10:20 AM CST. Impact: MMS MO messages will be delivered as they are reprocessed MMS DLRs will not be reprocessed

Vibes engineers have identified and corrected an issue causing an error when attempting to create a new Broadcast campaign within the Vibes Platform. You may have experienced this error with the campaign creation between 4:00 a.m. and 2:00 p.m. CDT on Thursday, August 13th. Messages that were already scheduled prior to this time were sent without error.

Vibes engineers have identified and corrected an issue with API triggered MMS messages containing a media url image file. You may have experienced slight delays with these messages between 5:13 p.m. and 5:31 p.m. CDT on Wednesday, August 12. Messages that were queued during this time were sent without error. No further action is needed.

Vibes has identified and corrected an issue with our RCS Broadcast message delivery. You may have experienced delays with RCS Broadcast messages outbound from Vibes on 8/7 from 11:25 a.m CST until 12:17 p.m. CST. The systems affected can be found below, and while our engineers have resolved this issue, any RCS Broadcast messages sent during this time have been delivered. Systems Impacted by this incident: •RCS Broadcast Messages

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on Italy Destinations from 1:04 p.m. GMT to 2:44 p.m. GMT.

T-Mobile has RESOLVED the SMS and MMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS and MMS message latency on T-Mobile from 12:50 p.m. CT to 1:45 p.m. CT.

Vibes RCS messaging has been fully restored, and normal delivery has resumed. IMPACT: Vibes RCS messages from 8:00 a.m. CT to 10:55 a.m. CT.

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on United Kingdom Destinations from 2026-07-03 01:08 GMT to 2026-07-03 02:15 GMT.

Vibes engineers have identified and corrected an issue with our Platform API performance. On June 29, 2026, between 6:44 AM – 8:45 AM CST, you may have experienced intermittent delays when making API calls to the Vibes Platform for Triggered campaigns. The systems affected can be found below, and while our engineers have resolved this issue, any API calls made during this time have been delivered. The HTTP and SMPP Messaging APIs were unaffected during this time. Systems Impacted by this incident: •Platform API Trigger Campaigns

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on UK Destinations from 10:56 GMT to 13:29 GMT.

The optimal delivery performance of MT DLRs and ACKs has been fully restored. All queued DLRs and ACKs have been delivered. IMPACT: MT DLR and ACK delivery delays from 10:25 a.m. CT to 12:00 p.m. CT.

Vibes engineers have identified and resolved an issue with our Platform’s performance. You may have experienced delays with the updating of subscriber data, updating of subscription lists, as well as the updating of your audience and segment sizes. Systems affected can be found below. Systems Impacted by this Incident: •Updating list subscription stats •Updating list carrier stats •Updating list acquisition source stats •Updating audience/segment sizes

Vibes messaging speeds have been fully restored and normal delivery has resumed. All messages have been delivered to impacted consumers. IMPACT: Vibes message latency from 9:00 a.m. CT to 2:20 p.m. CT .

The MMS latency towards the AT&T network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: MMS message latency on AT&T from 7:00 a.m. CT to 8:30 p.m. CT .

Our carrier partner has resolved the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on EU and APAC Destinations from 5:00 A.M. CST to 5:40 A.M. CST.

The message latency on 10DLC carrier partners AT&T network has been resolved. All queued messages have been delivered. IMPACT: 10DLC AT&T message latency from 12:00 p.m. CT to 3:00 p.m. CT.

Vibes identified latency with SMS message delivery to AT&T. The SMS latency on the AT&T network has been resolved. All queued messages have been delivered to the carrier network. IMPACT: SMS message latency on AT&T from 3:50 p.m. CT to 4:12 p.m. CT..

T-Mobile has RESOLVED the SMS message latency on their network. All impacted messages have been delivered. IMPACT: SMS message latency on T-Mobile from 3:50 p.m. CT to 4:03 p.m. CT.