Vibes experienced a notice incident on September 27, 2025 affecting 10DLC, lasting 2h 16m. The incident has been resolved; the full update timeline is below.
Affected components
10DLC
Update timeline
- identified Sep 27, 2025, 07:17 PM UTC
Vibes has identified message delivery latency to our 10DLC partner. We will provide updates as they become available. IMPACT: Message latency on the 10DLC network. Messages both inbound and outbound to Vibes may experience delays in being delivered. ACTION: No action is required; all messages are being queued and will be processed at the rate the 10DLC network is available to Vibes.
- resolved Sep 27, 2025, 09:33 PM UTC
The message latency on our 10DLC carrier partners network has been resolved. All queued messages have been delivered. IMPACT: 10DLC message latency from 2:11 p.m. CT to 4:30 p.m. CT.