Resolved after 8 days 11 hours, affecting IL Production (Chat API), on October 21, 2026.
Package searches were back to normal speed from 11:09 UTC on 29 October, after we limited how many nearby airports a single search tries.
Affected components
IL Production (Chat API)
Update timeline
- identified Oct 21, 2026, 12:00 AM UTC
From 21 October, about 8% of package searches for one customer in IL Production took longer than a minute, and travelers had to wait for their results. Added retrospectively on 7 November 2026.
- resolved Oct 29, 2026, 11:09 AM UTC
Package searches were back to normal speed from 11:09 UTC on 29 October, after we limited how many nearby airports a single search tries.
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