Very Good Security experienced a minor incident on May 1, 2026 affecting Platform Insights and Echo Server (Live US) and 1 more component, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 01, 2026, 11:22 PM UTC
We are currently experiencing a minor delay in delivering logs to the VGS Dashboard. Our engineering team is actively investigating the issue and working to reduce log latency back to normal levels. We appreciate your patience as we resolve this.
- investigating May 02, 2026, 12:28 AM UTC
The VGS engineering team is continuing to investigate the log delivery delays on the VGS Dashboard. The team is actively troubleshooting the issue to resolve the latency and restore normal functionality as soon as possible. Thank you for your continued patience.
- investigating May 02, 2026, 02:01 AM UTC
The VGS engineering team is continuing to investigate the log delivery delays on the VGS Dashboard. We appreciate your patience and will provide updates as our investigation progresses.
- monitoring May 02, 2026, 03:07 AM UTC
The log delivery delays on the VGS Dashboard have been mitigated. Logs are now flowing to the dashboard, and we are monitoring the service as it continues to stabilize. Thank you for your patience.