Vertex incident

Vertex Indirect Tax O Series On-Demand Service Disruption

Notice Resolved View vendor source →

Vertex experienced a notice incident on July 30, 2025 affecting Vertex Indirect Tax O Series On-Demand, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2025, 10:26 AM UTC
Resolved
Jul 30, 2025, 10:45 AM UTC
Duration
18m
Detected by Pingoru
Jul 30, 2025, 10:26 AM UTC

Affected components

Vertex Indirect Tax O Series On-Demand

Update timeline

  1. identified Jul 30, 2025, 10:26 AM UTC

    Vertex’s Production Support team has identified an issue affecting a small group of customers and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community. Vertex Community

  2. monitoring Jul 30, 2025, 10:31 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 30, 2025, 10:45 AM UTC

    This incident has been resolved.