Vertex incident

Vertex Authentication Issue Affecting Multiple Products

Notice Resolved View vendor source →

Vertex experienced a notice incident on July 24, 2026 affecting Vertex e-Invoicing and Vertex VAT Compliance, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 11:49 AM UTC
Resolved
Jul 24, 2026, 11:49 AM UTC
Duration
—
Detected by Pingoru
Jul 24, 2026, 11:49 AM UTC

Affected components

Vertex e-InvoicingVertex VAT Compliance

Update timeline

  1. resolved Jul 24, 2026, 11:49 AM UTC

    We were having an issue with auth0 retrievals which have impacted a number of Vertex products and services. It has since been resolved.