Is Vend down?

Last checked 2m ago
Current status
Vend has degraded performance

Active incident: Restaurant O-Series: Accounting Integration Delays

  • Official status page: status.vendhq.com
  • Checked every 5 minutes
  • 13 components tracked

Vend is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.

Real-time Vend status, recent outages, and incident history: pulled directly from Vend's official status page at status.vendhq.com every 5 minutes. Pingoru tracks 13 Vend services and has captured 49 incidents in the last 90 days (96.75% uptime). Get email, Slack, Discord, or webhook alerts the moment Vend reports a new incident, free for 3 monitors, no credit card.

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Vend uptime 96.75% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 23h
    Started Oct 28, 2026, 12:36 AM UTC
    Timeline · 1 update
    • monitoring · Oct 28, 2026, 12:36 AM UTC

      We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue. Your data remains fully secure, and our systems are steadily working through the backlog. We appreciate your patience while we get everything up to speed.

    Latest: We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has created a temporary queue…

Recent outages & incidents

Past 90 days
  1. Resolved 5h 6m
    Started Oct 26, 2026, 08:26 AM UTC · Resolved Oct 26, 2026, 01:33 PM UTC
    Timeline · 4 updates
    • investigating · Oct 26, 2026, 08:26 AM UTC

      We’re investigating delays in Hospitality payout reporting. This issue affects reporting only; funds continue to be deposited according to the normal schedule.

    • investigating · Oct 26, 2026, 09:11 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 26, 2026, 01:06 PM UTC

      We’re currently ingesting the reports. Report details will be available once syncing is complete.

    • resolved · Oct 26, 2026, 01:33 PM UTC

      The payment reports have synced, and details are now available.

    Latest: The payment reports have synced, and details are now available.

  2. Resolved 5h 2m
    Started Oct 23, 2026, 04:14 PM UTC · Resolved Oct 23, 2026, 09:17 PM UTC
    Timeline · 2 updates
    • monitoring · Oct 23, 2026, 04:14 PM UTC

      We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

    • resolved · Oct 23, 2026, 09:17 PM UTC

      The incident is resolved on the Cloudflare side

    Latest: The incident is resolved on the Cloudflare side

  3. Resolved 2h 11m
    Started Oct 23, 2026, 06:13 AM UTC · Resolved Oct 23, 2026, 08:25 AM UTC
    Timeline · 4 updates
    • investigating · Oct 23, 2026, 06:13 AM UTC

      We are currently investigating this issue.

    • investigating · Oct 23, 2026, 06:14 AM UTC

      We are continuing to investigate this issue.

    • monitoring · Oct 23, 2026, 08:09 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Oct 23, 2026, 08:25 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 1d 21h
    Started Oct 21, 2026, 04:15 PM UTC · Resolved Oct 23, 2026, 01:32 PM UTC
    Timeline · 2 updates
    • identified · Oct 21, 2026, 04:15 PM UTC

      Lightspeed is aware of the PHP vulnerabilities and is actively addressing it. Our teams have put additional safeguards in place. Some services may be unavailable during this time. We’ll continue to monitor the situation closely and provide further updates as appropriate.

    • resolved · Oct 23, 2026, 01:32 PM UTC

      Lightspeed has completed the deployment of security updates across all products in response to the recently reported PHP vulnerabilities. All services should be available at this time.

    Latest: Lightspeed has completed the deployment of security updates across all products in response to the recently reported PHP vulnerabilities. All services should be available at this t…

  5. Resolved 12m
    Started Oct 20, 2026, 06:17 AM UTC · Resolved Oct 20, 2026, 06:29 AM UTC
    Timeline · 1 update
    • resolved · Oct 20, 2026, 07:26 AM UTC

      Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most online orders would have succeeded with a retry during this time.

    Latest: Our team were alerted by a small group of customers that our API had some degradation between 5:17PM and 5:29PM AEDT. This has been isolated to a scaling issue and resolved, most o…

See the full Vend outage history

30 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Vend outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 13 components checked every 5 minutes
84incidents recorded
84last 12 months
35last 90 days
25 hourstypical duration, 12 months

The longest incident in the last year, Lightspeed Restaurant (O-Series): Some older network printers not printing on iOS POS 3.16.0 on August 19, 2026, ran for 40 days. 58 maintenance windows announced in the same period.

Latest incidents

  • Restaurant O-Series: Accounting Integration Delays October 28, 2026 · still open · degraded service

    We're aware that some venues are seeing longer-than-usual delays when syncing data with connected accounting platforms. An unexpected spike in traffic has…

  • Delayed Hospitality payout reporting October 26, 2026 · 5 hours · degraded service

    We’re investigating delays in Hospitality payout reporting. This issue affects reporting only; funds continue to be deposited according to the normal schedule.

  • Lightspeed Retail (R/C-Series) Latency or outage October 23, 2026 · 5 hours · notice

    We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

Outage history

Past 90 days · 35 incidents View full outage history →