Is Vend down?

Last checked 3m ago
Current status
Vend is up

No incidents right now.

Official status page: https://status.vendhq.com · Polled every 5 minutes · 11 components tracked

Vend is operational right now. Last checked 3m ago; the most recent incident resolved 3d ago.

Real-time Vend status, recent outages, and incident history — pulled directly from Vend's official status page at https://status.vendhq.com every 5 minutes. Pingoru tracks 11 Vend services and has captured 47 incidents in the last 90 days (97.37% uptime). Get email, Slack, Discord, or webhook alerts the moment Vend reports a new incident — free for 5 monitors, no credit card.

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Vend uptime 97.37% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 4h 16m
    Started Jun 10, 2026, 04:11 PM UTC · Resolved Jun 10, 2026, 08:27 PM UTC
    Timeline · 4 updates
    • investigating · Jun 10, 2026, 04:11 PM UTC

      We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.

    • identified · Jun 10, 2026, 04:44 PM UTC

      We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.

    • monitoring · Jun 10, 2026, 08:09 PM UTC

      We have implemented a fix and will continue to monitor the situation.

    • resolved · Jun 10, 2026, 08:27 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 2h 10m
    Started Jun 04, 2026, 11:51 AM UTC · Resolved Jun 04, 2026, 02:01 PM UTC
    Timeline · 5 updates
    • investigating · Jun 04, 2026, 11:51 AM UTC

      We are currently investigating this issue.

    • investigating · Jun 04, 2026, 11:53 AM UTC

      We are continuing to investigate this issue.

    • investigating · Jun 04, 2026, 12:06 PM UTC

      We are currently experiencing an issue with integrated payments initiated through the POS system. As a workaround, payments can still be processed using standalone mode: https://k-series-support.lightspeedhq.com/hc/en-us/articles/5028210082715-Standalone-payments

    • monitoring · Jun 04, 2026, 01:19 PM UTC

      A fix has been implemented, and we are currently monitoring the results.

    • resolved · Jun 04, 2026, 02:01 PM UTC

      The issue affecting integrated payments has been resolved.

    Latest: The issue affecting integrated payments has been resolved.

  3. Resolved 15h 36m
    Started Jun 03, 2026, 04:20 PM UTC · Resolved Jun 04, 2026, 07:57 AM UTC
    Timeline · 2 updates
    • identified · Jun 03, 2026, 04:20 PM UTC

      App Version 26.22 only: Orders using legacy split payments with a native payment integration close out without receiving a payment confirmation. We have identified the issue and implemented a fix. We are currently waiting for the updated app version to become available on the App Store. A workaround would be to turn on advanced bill splitting. https://k-series-support.lightspeedhq.com/hc/en-us/articles/360051089493-Check-splitting

    • resolved · Jun 04, 2026, 07:57 AM UTC

      The issue affecting legacy split payments on app version 26.22 has been successfully resolved. A hotfix has been deployed to the App Store to address the race condition that caused affected transactions to close out without payment confirmation. If you are currently experiencing this issue, please update your app immediately to the latest version: 26.22.1. How to update: Open the App Store on your device, search for the Lightspeed Hospitality app, and tap Update.

    Latest: The issue affecting legacy split payments on app version 26.22 has been successfully resolved. A hotfix has been deployed to the App Store to address the race condition that caused…

  4. Resolved 1d 23h
    Started Jun 03, 2026, 01:45 AM UTC · Resolved Jun 05, 2026, 12:53 AM UTC
    Timeline · 3 updates
    • investigating · Jun 03, 2026, 01:45 AM UTC

      We have received reports where some customers are advising that approved transactions are stuck in "Authorized" status and payout reports are empty. This is a cosmetic issue and payouts are actually not affected with deposits going through as expected, however our team are working to bring the reporting process back into alignment.

    • investigating · Jun 03, 2026, 02:10 AM UTC

      We are continuing to investigate this issue.

    • resolved · Jun 05, 2026, 12:53 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1d 8h
    Started May 31, 2026, 11:57 AM UTC · Resolved Jun 01, 2026, 08:26 PM UTC
    Timeline · 3 updates
    • investigating · May 31, 2026, 11:57 AM UTC

      Retailers on Plus 9.0 plan are unable to add modules and select the monthly billing cycle.

    • identified · May 31, 2026, 01:11 PM UTC

      The problem has been identified.

    • resolved · Jun 01, 2026, 08:26 PM UTC

      Issue has been resolved.

    Latest: Issue has been resolved.

See the full Vend outage history

18 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Vend outage history →

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Outage history

Past 90 days · 23 incidents View full outage history →