Vena Solutions incident

Modeler(ETL Export Tool not Loading) - US2

Minor Resolved View vendor source →

Vena Solutions experienced a minor incident on November 5, 2025 affecting US2, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 05:43 PM UTC
Resolved
Nov 05, 2025, 07:14 PM UTC
Duration
1h 30m
Detected by Pingoru
Nov 05, 2025, 05:43 PM UTC

Affected components

US2

Update timeline

  1. identified Nov 05, 2025, 05:43 PM UTC

    We have identified an issue with ETL Export Tool page in Modeler not loading for US2 hub, and are rolling out a fix shortly. Our support teams are engaged, and we will keep you updated on our progress.

  2. monitoring Nov 05, 2025, 06:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 05, 2025, 07:14 PM UTC

    This incident has been resolved.