Vena Solutions experienced a minor incident on October 23, 2025 affecting US5, lasting 1h 41m. The incident has been resolved; the full update timeline is below.
Affected components
US5
Update timeline
- investigating Oct 23, 2025, 03:37 PM UTC
We are currently investigating an issue impacting ETL job performance in our US5 hub, resulting in delayed or slow data processing.
- monitoring Oct 23, 2025, 04:12 PM UTC
Our team has identified the cause of the issue affecting ETL job performance in the US5 hub and is actively working to resolve it. Our support teams are engaged and we will keep you updated on our progress.
- resolved Oct 23, 2025, 05:18 PM UTC
The issue affecting ETL job performance in the US5 hub has been resolved. Our teams have confirmed that services are operating normally. Thank you for your patience while we worked to restore stability