Vena Solutions experienced a minor incident on November 4, 2025 affecting US1, lasting 5h 3m. The incident has been resolved; the full update timeline is below.
Affected components
US1
Update timeline
- investigating Nov 04, 2025, 04:15 PM UTC
We are currently investigating an issue with ETLs (Drill Transactions) on our US1 hub. Our support teams are engaged, and we will keep you updated on our progress.
- identified Nov 04, 2025, 06:16 PM UTC
Our team has identified the cause of the issue and is actively working to resolve it. Our support teams are engaged, and we will keep you updated on our progress.
- monitoring Nov 04, 2025, 08:55 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 04, 2025, 08:55 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 04, 2025, 09:19 PM UTC
This incident has been resolved.