Veeva incident

Veeva Vault Maintenance Notification

Resolved on October 28, 2026, affecting VV1-1053 and VV1-1067 and 1 more.

investigating Oct 28, 2026, 01:00 AM UTC

Veeva Vault Maintenance Notification Online maintenance will be performed on Vault PODs. There is no expected downtime, however, a short service interruption may be experienced. Customers experiencing a disruption to file transfer during the maintenance window should retry the action after a one- or two-minute pause. When: Tuesday, October 27 at 6:00 pm PDT (October 28 at 2:00 am CET/10:00 am JST) What: POD infrastructure maintenance Estimated Duration: 60 minutes Affected PODs: Vault Safety PODs Click here to learn how to find your Vault's POD location. For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1369852

Started
Oct 28, 2026, 01:00 AM UTC
Resolved
Oct 28, 2026, 01:00 AM UTC
Duration
–
Detected by Pingoru
Oct 28, 2026, 01:00 AM UTC

Affected components

VV1-1053VV1-1067VV1-1138VV1-1142VV1-1150VV1-1157VV1-1169VV1-1176VV1-1181VV2-2063

Update timeline

  1. investigating Oct 28, 2026, 01:00 AM UTC

    Veeva Vault Maintenance Notification Online maintenance will be performed on Vault PODs. There is no expected downtime, however, a short service interruption may be experienced. Customers experiencing a disruption to file transfer during the maintenance window should retry the action after a one- or two-minute pause. When: Tuesday, October 27 at 6:00 pm PDT (October 28 at 2:00 am CET/10:00 am JST) What: POD infrastructure maintenance Estimated Duration: 60 minutes Affected PODs: Vault Safety PODs Click here to learn how to find your Vault's POD location. For updates regarding system availability, please refer to the Veeva Trust Site . If you have any further questions, please submit a ticket with Veeva Product Support . Reference: DEV-1369852

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