Veeam incident
Microsoft Entra ID - Backup and Restore Unavailable for some customers
Veeam experienced a minor incident on May 28, 2026 affecting Entra - Europe, Middle East & Africa and Entra - Americas and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified May 28, 2026, 05:26 PM UTC
Status: Identified Starting at 19:30 UTC on May 28, some Veeam Data Cloud for Microsoft Entra ID customers may experience service disruptions affecting backup and restore operations. Affected customers will see backup failures and may be unable to perform restores until the issue is resolved. Our engineering teams have identified the issue and are working to implement a fix, which is expected within the next few hours. We will provide updates as they become available. Affected components Entra - Americas (Partial outage) Entra - Asia Pacific (Partial outage) Entra - Europe, Middle East & Africa (Partial outage)
- resolved May 28, 2026, 08:28 PM UTC
Status: Resolved Engineers deployed a fix at 20:05 UTC on May 28 and are now seeing successful backup operations across affected services. Backup and restore functionality for Veeam Data Cloud for Microsoft Entra ID has been restored, and we are no longer observing customer impact. Please contact support if you continue to experience any issues. Affected components Entra - Europe, Middle East & Africa (Operational) Entra - Americas (Operational) Entra - Asia Pacific (Operational)