Veeam incident

Microsoft 365 backup failures affecting OneDrive, SharePoint, and Teams

Veeam is currently experiencing a major incident affecting M365 - Asia Pacific and M365 - Europe, Middle East & Africa and 1 more component, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 13, 2026, 06:06 PM UTC
Resolved
Ongoing
Duration
● 5h 11m
Detected by Pingoru
Oct 13, 2026, 06:06 PM UTC

Affected components

M365 - Asia PacificM365 - Europe, Middle East & AfricaM365 - Americas

Update timeline

  1. investigating Oct 13, 2026, 06:06 PM UTC

    Status: Investigating We are investigating backup failures affecting OneDrive, SharePoint, and Teams across Veeam Data Cloud for Microsoft 365. Affected backups may fail with an “Unknown Error.” Our engineering teams are working with Microsoft to mitigate this issue. Affected components M365 - Americas (Partial outage) M365 - Asia Pacific (Partial outage) M365 - Europe, Middle East & Africa (Partial outage)

  2. identified Oct 13, 2026, 08:25 PM UTC

    Status: Identified Our engineering team has engaged Microsoft Support, who confirmed that the backup failures are related to a recent change within Microsoft’s services. Microsoft is actively working to resolve the issue. We will provide another update when additional information becomes available. Affected components M365 - Asia Pacific (Partial outage) M365 - Europe, Middle East & Africa (Partial outage) M365 - Americas (Partial outage)