Veeam incident

Delays When Creating or Editing Granular Backup Policies

Minor Resolved View vendor source →

Veeam experienced a minor incident on July 30, 2026 affecting M365 - Asia Pacific and M365 - Europe, Middle East & Africa and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 30, 2026, 06:51 PM UTC
Resolved
Jul 30, 2026, 06:51 PM UTC
Duration
—
Detected by Pingoru
Jul 30, 2026, 06:51 PM UTC

Affected components

M365 - Asia PacificM365 - Europe, Middle East & AfricaM365 - Americas

Update timeline

  1. investigating Jul 24, 2026, 09:02 PM UTC

    Status: Investigating We are investigating an issue affecting multiple Microsoft 365 tenants where SharePoint sites and other items may not appear or update as expected when customers create or edit granular backup policies. Our engineering team is working with Microsoft, who has reverted a change that led to this degradation. We are monitoring the system to ensure these issues subside and will provide updates as more information is available. Affected components M365 - Asia Pacific (Degraded performance) M365 - Europe, Middle East & Africa (Degraded performance) M365 - Americas (Degraded performance)

  2. monitoring Jul 28, 2026, 06:02 PM UTC

    Status: Monitoring Microsoft has rolled back a change that was contributing to system stability issues affecting Microsoft 365 organization data updates and item selection when creating or editing granular backup policies. Since the rollback, we have observed improvements in system behavior. Our engineering team will continue to monitor the system closely for any further issues and will provide additional updates as needed. Affected components M365 - Asia Pacific (Degraded performance) M365 - Europe, Middle East & Africa (Degraded performance) M365 - Americas (Degraded performance)

  3. resolved Jul 30, 2026, 06:51 PM UTC

    Status: Resolved Our engineering team has observed significant improvements to system health since Microsoft performed the rollback. We have not observed any further widespread impact related to this issue. If you experience any further issues, please reach out to support. Affected components M365 - Asia Pacific (Operational) M365 - Europe, Middle East & Africa (Operational) M365 - Americas (Operational)