Veeam incident

Intermittent Token Request Failures Due to Third-Party Service Disruption

Minor Resolved View vendor source →

Veeam experienced a minor incident on September 16, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2026, 03:26 PM UTC
Resolved
Sep 16, 2026, 03:26 PM UTC
Duration
—
Detected by Pingoru
Sep 16, 2026, 03:26 PM UTC

Update timeline

  1. resolved Sep 16, 2026, 03:26 PM UTC

    Status: Resolved On September 16 from 7:50 AM to 15:26 UTC, some customers may have experienced failures when requesting Veeam Backup and Replication tokens, including 503 Service Temporarily Unavailable responses. Our investigation confirmed the issue was caused by a widespread Salesforce service incident that impacted Salesforce API availability, which is used as part of product installation validation. Once Salesforce resolved the incident, normal service operation was restored.