Veeam incident

Elevated mailbox backup failure rate

Veeam is currently experiencing a major incident affecting M365 - Asia Pacific and M365 - Europe, Middle East & Africa and 1 more component, which began 4d ago. The vendor's full update timeline is below.

Started
Oct 09, 2026, 03:46 PM UTC
Resolved
Ongoing
Duration
● 3d 12h
Detected by Pingoru
Oct 09, 2026, 03:46 PM UTC

Affected components

M365 - Asia PacificM365 - Europe, Middle East & AfricaM365 - Americas

Update timeline

  1. investigating Oct 09, 2026, 03:46 PM UTC

    Status: Investigating We have identified an increase in transient mailbox backup failures across multiple tenants. We have engaged Microsoft and our team is investigating the errors at this time. Affected components M365 - Europe, Middle East & Africa (Partial outage) M365 - Americas (Partial outage) M365 - Asia Pacific (Partial outage)

  2. monitoring Oct 09, 2026, 11:35 PM UTC

    Status: Monitoring Mailbox backup errors have decreased, and services are showing signs of recovery. We will continue to monitor service health throughout the weekend to ensure continued stability. Affected components M365 - Americas (Partial outage) M365 - Asia Pacific (Partial outage) M365 - Europe, Middle East & Africa (Partial outage)