Utah Valley University Outage History

There were 13 Utah Valley University outages since February 6, 2026 totaling 523h 9m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.uvu.edu

Major April 27, 2026

Wolverine Track Outage

Detected by Pingoru: Apr 27, 2026, 03:40 PM UTC
Resolved: Apr 27, 2026, 08:34 PM UTC
Duration: 4h 53m

Affected: myUVU Student Services

Timeline · 3 updates

identified Apr 27, 2026, 03:40 PM UTC

We have identified an outage affecting users ability to use Wolverine Track. Updates will be provided as we learn more.
monitoring Apr 27, 2026, 05:48 PM UTC

A fix has been applied and Wolverine Track should be available to all users. We will continue to monitor Wolverine Track closely.
resolved Apr 27, 2026, 08:34 PM UTC

The Wolverine Track outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Major April 16, 2026

USHE Concurrent Enrollment Participation Form Outage

Detected by Pingoru: Apr 16, 2026, 08:05 PM UTC
Resolved: Apr 22, 2026, 09:10 PM UTC
Duration: 6d 1h

Affected: Class Registration

Timeline · 2 updates

identified Apr 16, 2026, 08:05 PM UTC

We have identified a third party vendor outage affecting users ability to complete the USHE concurrent enrollment participation form. Updates will be provided as we learn more.
resolved Apr 22, 2026, 09:10 PM UTC

The USHE concurrent enrollment participation form outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Major April 9, 2026

Partial MyUVU Outage

Detected by Pingoru: Apr 09, 2026, 05:20 PM UTC
Resolved: Apr 09, 2026, 10:19 PM UTC
Duration: 4h 58m

Affected: myUVU Student ServicesmyUVU Employee Services

Timeline · 4 updates

investigating Apr 09, 2026, 05:20 PM UTC

We are investigating reports of a myUVU outage affecting students ability to message advisors via the "Send a Message" button in myUVU. Advisors may also be unable to receive messages from the Message Advisor link at this time. Updates will be provided as we learn more.
investigating Apr 09, 2026, 05:22 PM UTC

We are continuing to investigate this issue.
monitoring Apr 09, 2026, 06:35 PM UTC

A fix has been applied and emails sent via myUVU to advisors and others are now correctly being sent to recipients. We will continue to monitor myUVU closely.
resolved Apr 09, 2026, 10:19 PM UTC

The myUVU outage affecting users ability to email via myUVU has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Minor April 8, 2026

Civitas Learning Email Issue

Detected by Pingoru: Apr 08, 2026, 09:42 PM UTC
Resolved: Apr 13, 2026, 07:30 PM UTC
Duration: 4d 21h

Affected: General IT Services

Timeline · 3 updates

identified Apr 08, 2026, 09:42 PM UTC

Third-party technology partner Civitas Learning has identified an issue that may cause emails sent by UVU staff to be delivered to a larger student audience than intended. Until further notice, advisors should refrain from using the group filtering feature in Civitas to send emails. Students are encouraged to verify the accuracy of any emails received from UVU faculty or staff while this issue is being investigated and resolved.
monitoring Apr 13, 2026, 02:56 PM UTC

A fix has been applied by the third-party vendor of Civitas Learning, and the system should be functioning normally for all users. We will continue to monitor Civitas Learning closely.
resolved Apr 13, 2026, 07:30 PM UTC

The Civitas Learning outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Critical April 6, 2026

Banner Outage

Detected by Pingoru: Apr 06, 2026, 08:50 PM UTC
Resolved: Apr 06, 2026, 11:09 PM UTC
Duration: 2h 19m

Affected: Banner

Timeline · 3 updates

investigating Apr 06, 2026, 08:50 PM UTC

We are investigating reports of a Banner outage. Updates will be provided as we learn more.
monitoring Apr 06, 2026, 08:57 PM UTC

A fix has been applied and Banner should be available for all users. We will continue to monitor Banner closely.
resolved Apr 06, 2026, 11:09 PM UTC

The Banner outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Minor April 3, 2026

Microsoft Planner Loading Outage

Detected by Pingoru: Apr 03, 2026, 09:27 PM UTC
Resolved: Apr 06, 2026, 11:11 PM UTC
Duration: 3d 1h

Affected: Office 365

Timeline · 3 updates

investigating Apr 03, 2026, 09:27 PM UTC

We are investigating reports of a service outage with Microsoft Planner affecting users' ability to load plans. Updates will be provided as we learn more.
monitoring Apr 03, 2026, 09:47 PM UTC

The loading issue with Microsoft Planner is intermittent and users report that service is now available again. We will continue to monitor the service closely.
resolved Apr 06, 2026, 11:11 PM UTC

The Microsoft Planner loading outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Major March 31, 2026

my.uvu.edu Outage

Detected by Pingoru: Mar 31, 2026, 07:46 PM UTC
Resolved: Mar 31, 2026, 09:37 PM UTC
Duration: 1h 50m

Affected: myUVU General Services

Timeline · 3 updates

investigating Mar 31, 2026, 07:46 PM UTC

We are investigating reports of a my.uvu.edu outage. Updates will be provided as we learn more.
monitoring Mar 31, 2026, 08:38 PM UTC

A fix has been applied and my.uvu.edu should be available to all users. We will continue to monitor my.uvu.edu closely.
resolved Mar 31, 2026, 09:37 PM UTC

The my.uvu.edu outage has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Major March 5, 2026

Paymytuition Tuition Payment Outage

Detected by Pingoru: Mar 05, 2026, 03:31 PM UTC
Resolved: Mar 05, 2026, 10:41 PM UTC
Duration: 7h 10m

Affected: Tuition Payment Services

Timeline · 3 updates

investigating Mar 05, 2026, 03:31 PM UTC

We are investigating reports of an outage affecting Paymytuition, affecting users' ability to make tuition payments using the Paymytuition website. Updates will be provided as we learn more.
monitoring Mar 05, 2026, 08:54 PM UTC

A fix has been applied and PayMyTuition should be available for all users. We will continue to monitor PayMyTuition closely.
resolved Mar 05, 2026, 10:41 PM UTC

The PayMyTuition outage has been resolved. Please contact the Service Desk if you experience any further issues.

Read the full incident report →

Minor February 17, 2026

BA, WB Floor 1 Network Outage

Detected by Pingoru: Feb 17, 2026, 03:54 PM UTC
Resolved: Feb 17, 2026, 09:35 PM UTC
Duration: 5h 41m

Affected: Wireless NetworkWired Network

Timeline · 6 updates

investigating Feb 17, 2026, 03:54 PM UTC

We are investigating reports of a network outage on the first floor of the Browning Administration building. Updates will be provided as we learn more.
identified Feb 17, 2026, 04:10 PM UTC

We have identified a wired and wireless network outage affecting Browning Administration floor 1, including BA104 and the surrounding offices. Updates will be provided as we learn more.
identified Feb 17, 2026, 04:25 PM UTC

The network outage is also affecting the Woodbury Business building floor 1.
identified Feb 17, 2026, 05:10 PM UTC

Network functionality has been restored to the Browning Administration building. The Woodbury Business building is still affected.
monitoring Feb 17, 2026, 05:42 PM UTC

A fix has been applied and networking should be available at all locations. We will continue to monitor the network closely.
resolved Feb 17, 2026, 09:35 PM UTC

The network outage affecting the BA and WB buildings has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Major February 10, 2026

Issues accessing McGraw Hill Connect via Canvas

Detected by Pingoru: Feb 10, 2026, 09:28 PM UTC
Resolved: Feb 10, 2026, 11:22 PM UTC
Duration: 1h 54m

Affected: Canvas

Timeline · 3 updates

investigating Feb 10, 2026, 09:28 PM UTC

We are investigating an issue that is preventing students from accessing McGraw Hill Connect via Canvas. More information will be provided as we learn more.
identified Feb 10, 2026, 09:39 PM UTC

Third party content provider McGraw Hill is reporting an issue preventing students from accessing some content through Canvas. More information will be provided as we learn more.
resolved Feb 10, 2026, 11:22 PM UTC

The outage impacting McGraw Hill Connect access via Canvas has been resolved. Please contact the Service Desk should you encounter further issues.

Read the full incident report →

Minor February 10, 2026

Landis Phone Queues Outage

Detected by Pingoru: Feb 10, 2026, 03:07 PM UTC
Resolved: Feb 14, 2026, 01:54 AM UTC
Duration: 3d 10h

Affected: General IT Services

Timeline · 6 updates

identified Feb 10, 2026, 03:07 PM UTC

We have identified a Landis outage affecting UVU call center phone queues, including the Enterprise Service Desk. If you need support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page. Updates will be provided as we learn more.
identified Feb 10, 2026, 03:33 PM UTC

Landis reports that the phone queues outage is intermittent, so calls made to the Enterprise Service Desk and other affected UVU call centers may continue to fail. For non-phone support from the Enterprise Service Desk, please use the support chat or submit a support ticket. For details from Landis, please see the Landis status page.
identified Feb 10, 2026, 03:50 PM UTC

Calls made to the Enterprise Service Desk, Financial Aid, and Admissions may fail due to an intermittent outage affecting Landis call queues. For non-phone support from the Enterprise Service Desk, please use the support chat or submit a support ticket. Financial aid may be emailed at [email protected] or via support ticket. Admissions may be reached via live chat, via email at [email protected], or via support ticket. For details from Landis, please see the Landis status page.
identified Feb 13, 2026, 05:28 PM UTC

3rd party software vendor Landis continues to troubleshoot the call queue outage. Additional details will be provided as we learn more.
monitoring Feb 13, 2026, 10:48 PM UTC

A fix has been applied and calls made to the Enterprise Service Desk, Financial Aid, and Admissions should route normally. We will continue to monitor the phone systems closely.
resolved Feb 14, 2026, 01:54 AM UTC

The Landis outage affecting UVU call centers has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

Critical February 9, 2026

CS Computer Lab Login Delays

Detected by Pingoru: Feb 09, 2026, 07:16 PM UTC
Resolved: Feb 12, 2026, 05:03 PM UTC
Duration: 2d 21h

Affected: General IT Services

Timeline · 5 updates

investigating Feb 09, 2026, 07:16 PM UTC

We are investigating reports of a delayed and/or failed logins to some of the Computer Science building lab computers. Updates will be provided as we learn more.
identified Feb 10, 2026, 05:33 PM UTC

The login issues impacting multiple Computer Science Building lab computers persists, and we are continuing to investigate. Additional updates will be provided as we work towards resolution.
investigating Feb 11, 2026, 04:14 PM UTC

The login delays are ongoing, and our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.
monitoring Feb 11, 2026, 09:39 PM UTC

A fix has been applied and logins for the Computer Science lab machines should now be working normally. We will continue to monitor the CS computer labs closely.
resolved Feb 12, 2026, 05:03 PM UTC

The computer lab login issue in the Computer Science building has been resolved. Please contact the Service Desk if you experience any further issues.

Read the full incident report →

Major February 6, 2026

Microsoft Account Password Change Outage

Detected by Pingoru: Feb 06, 2026, 05:56 PM UTC
Resolved: Feb 06, 2026, 11:05 PM UTC
Duration: 5h 8m

Affected: Employee EmailStudent Gmail

Timeline · 3 updates

investigating Feb 06, 2026, 05:56 PM UTC

We are investigating reports of an outage preventing users from changing their Microsoft account password. Updates will be provided as we learn more.
monitoring Feb 06, 2026, 07:09 PM UTC

A fix has been applied and users should now be able to change their Microsoft account password. We will continue to monitor closely.
resolved Feb 06, 2026, 11:05 PM UTC

The outage preventing users from changing their Microsoft account password has been resolved. Please contact the Service Desk if you experience any more issues.

Read the full incident report →

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