Utah Valley University incident

UVU AI Gateway Outage

Resolved after 14 hours 22 minutes, affecting General IT Services, on October 6, 2026.

resolved Oct 06, 2026, 04:11 PM UTC

The UVU AI Gateway outage has been resolved. Please contact the Service Desk if you experience any more issues.

Started
Oct 06, 2026, 01:48 AM UTC
Resolved
Oct 06, 2026, 04:11 PM UTC
Duration
14h 22m
Detected by Pingoru
Oct 06, 2026, 01:48 AM UTC

Affected components

General IT Services

Update timeline

  1. investigating Oct 06, 2026, 01:48 AM UTC

    We are investigating reports of an AI Gateway outage. Updates will be provided as we learn more.

  2. monitoring Oct 06, 2026, 03:02 AM UTC

    A fix has been applied and the AI Gateway should be available to all users. We will continue to monitor the service closely.

  3. resolved Oct 06, 2026, 04:11 PM UTC

    The UVU AI Gateway outage has been resolved. Please contact the Service Desk if you experience any more issues.

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