Utah Valley University incident

WhoAmI Outage

Resolved after 4 hours 45 minutes, affecting Banner Application Navigator, on October 15, 2026.

resolved Oct 15, 2026, 10:09 PM UTC

The WhoAmI outage has been resolved. Please contact the Service Desk if you experience any more issues.

Started
Oct 15, 2026, 05:24 PM UTC
Resolved
Oct 15, 2026, 10:09 PM UTC
Duration
4h 45m
Detected by Pingoru
Oct 15, 2026, 05:24 PM UTC

Affected components

Banner Application Navigator

Update timeline

  1. investigating Oct 15, 2026, 05:24 PM UTC

    We are investigating reports of a WhoAmI outage. Updates will be provided as we learn more.

  2. investigating Oct 15, 2026, 05:24 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 15, 2026, 05:47 PM UTC

    A fix has been applied and WhoAmI should be available to users. We will continue to monitor WhoAmI closely.

  4. resolved Oct 15, 2026, 10:09 PM UTC

    The WhoAmI outage has been resolved. Please contact the Service Desk if you experience any more issues.

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