Utah Valley University incident

OnBase Outage

Resolved after 2 hours, affecting Banner, on October 2, 2026.

resolved Oct 02, 2026, 10:20 PM UTC

The OnBase outage transcript imports into Banner has been resolved. Please contact the Service Desk if you experience any more issues.

Started
Oct 02, 2026, 08:20 PM UTC
Resolved
Oct 02, 2026, 10:20 PM UTC
Duration
2h
Detected by Pingoru
Oct 02, 2026, 08:20 PM UTC

Affected components

Banner

Update timeline

  1. investigating Oct 02, 2026, 08:20 PM UTC

    We are investigating reports of an OnBase outage affecting transcript imports into Banner. Updates will be provided as we learn more.

  2. monitoring Oct 02, 2026, 08:52 PM UTC

    A fix has been applied and OnBase transcript imports into Banner should be available to users. We will continue to monitor OnBanner closely.

  3. resolved Oct 02, 2026, 10:20 PM UTC

    The OnBase outage transcript imports into Banner has been resolved. Please contact the Service Desk if you experience any more issues.

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