Utah Valley University experienced a major incident on August 26, 2025 affecting TIMS Employee Time Management, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2025, 04:00 PM UTC
We are investigating reports of a tims.uvu.edu outage. Updates will be provided as we learn more.
- identified Aug 26, 2025, 05:03 PM UTC
We have identified degraded performance when accessing tims.uvu.edu. The service is up, however response times may be longer than usual. Updates will be provided as we learn more.
- monitoring Aug 26, 2025, 07:54 PM UTC
A fix has been applied and tims.uvu.edu should be available and functioning as expected. We will continue to monitor tims.uvu.edu closely. Please contact the service desk if any issues are encountered.
- resolved Aug 27, 2025, 07:37 PM UTC
The tims.uvu.edu outage has been resolved. Please contact the Service Desk if you experience any more issues.