Utah Valley University Outage History
Utah Valley University is up right nowPingoru has recorded 69 incidents for Utah Valley University: 65 in the last 12 months and 20 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 342 of 720 (47%) |
| May 2026 | 3 | 213 of 744 (29%) |
| June 2026 | 3 | 178 of 720 (25%) |
| July 2026 | 5 | 176 of 744 (24%) |
| August 2026 | 2 | 201 of 744 (27%) |
| September 2026 | 4 | 172 of 720 (24%) |
| October 2026 | 14 | 246 of 591 (42%) |
Incidents, newest first
Major October 23, 2026 myUVU Mobile App Outage 7h 2m Class Registration
Started Oct 23, 2026, 01:17 PM UTC· resolved Oct 23, 2026, 08:20 PM UTC
- investigating Oct 23, 2026, 01:17 PM UTC
We are investigating reports of a myUVU Mobile App outage. Users may be unable to register for Spring '27 Classes on iOS and Android. Registering via Browser is working as expected. Updates will be provided as we learn more.
- monitoring Oct 23, 2026, 03:33 PM UTC
A fix has been applied and the myUVU Mobile App should be available to users registering for Spring '27 classes. We will continue to monitor myUVU Mobile App closely.
- resolved Oct 23, 2026, 08:20 PM UTC
The myUVU Mobile App outage preventing Spring '27 registration has been resolved. Please contact the Service Desk if you experience any more issues.
Critical October 21, 2026 Class Registration and Wolverine Track Outage 3h 20m Wolverine Track, Class Registration
Started Oct 21, 2026, 01:38 PM UTC· resolved Oct 21, 2026, 04:58 PM UTC
- identified Oct 21, 2026, 01:38 PM UTC
We have identified a Class Registration and Wolverine Track outage affecting all users. Updates will be provided as we learn more.
- monitoring Oct 21, 2026, 01:52 PM UTC
A fix has been applied and Class Registration and Wolverine Track should be available to all users. We will continue to monitor closely.
- resolved Oct 21, 2026, 04:58 PM UTC
The Class Registration and Wolverine Track outage has been resolved. Please contact the Service Desk if you experience any more issues.
Notice October 19, 2026 Registration Outage 1d 9h Class Registration
Started Oct 19, 2026, 01:24 PM UTC· resolved Oct 20, 2026, 10:57 PM UTC
- monitoring Oct 19, 2026, 01:24 PM UTC
A fix has been applied and registration should be available. We will continue to monitor registration closely.
- monitoring Oct 19, 2026, 04:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 20, 2026, 10:57 PM UTC
The Registration outage has been resolved. Please contact the Service Desk if you experience any more issues.
Minor October 15, 2026 WhoAmI Outage 4h 45m Banner Application Navigator
Started Oct 15, 2026, 05:24 PM UTC· resolved Oct 15, 2026, 10:09 PM UTC
- investigating Oct 15, 2026, 05:24 PM UTC
We are investigating reports of a WhoAmI outage. Updates will be provided as we learn more.
- investigating Oct 15, 2026, 05:24 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 15, 2026, 05:47 PM UTC
A fix has been applied and WhoAmI should be available to users. We will continue to monitor WhoAmI closely.
- resolved Oct 15, 2026, 10:09 PM UTC
The WhoAmI outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 13, 2026 Partial AIGateway Outage 20h 59m myUVU Employee Services
Started Oct 13, 2026, 05:12 PM UTC· resolved Oct 14, 2026, 02:12 PM UTC
- investigating Oct 13, 2026, 05:12 PM UTC
We are investigating reports of a partial AIGateway outage. Updates will be provided as we learn more.
- identified Oct 13, 2026, 06:28 PM UTC
We have identified a partial AIGateway outage affecting some employees. Updates will be provided as we learn more.
- monitoring Oct 13, 2026, 09:50 PM UTC
A fix has been applied and AIGateway should be available to all users. We will continue to monitor AIGateway closely.
- resolved Oct 14, 2026, 02:12 PM UTC
The AI Gateway outage has been resolved. Please contact the Service Desk if you experience any more issues.
Minor October 13, 2026 Partial Qualtrics Outage 21h 36m
Started Oct 13, 2026, 04:35 PM UTC· resolved Oct 14, 2026, 02:11 PM UTC
- investigating Oct 13, 2026, 04:35 PM UTC
We are investigating reports of a Qualtrics outage. Updates will be provided as we learn more.
- identified Oct 13, 2026, 04:59 PM UTC
We have identified a partial Qualtrics outage affecting some UVU departments. Updates will be provided as we learn more.
- resolved Oct 14, 2026, 02:11 PM UTC
The Qualtrics outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 13, 2026 Partial TIMS Outage 2h 6m TIMS Employee Time Management
Started Oct 13, 2026, 03:02 PM UTC· resolved Oct 13, 2026, 05:08 PM UTC
- investigating Oct 13, 2026, 03:02 PM UTC
We are investigating reports of a TIMS outage. Updates will be provided as we learn more.
- monitoring Oct 13, 2026, 03:16 PM UTC
A fix has been applied and TIMS should be available to users. We will continue to monitor the TIMS outage closely.
- resolved Oct 13, 2026, 05:08 PM UTC
The TIMS outage affecting some employees has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 10, 2026 UVU VPN Outage 15h 5m Virtual Private Networks
Started Oct 10, 2026, 01:40 AM UTC· resolved Oct 10, 2026, 04:45 PM UTC
- investigating Oct 10, 2026, 01:40 AM UTC
We are investigating reports of an outage preventing connections to vpn.uvu.edu via GlobalProtect. Updates will be provided as we learn more.
- monitoring Oct 10, 2026, 04:58 AM UTC
A fix has been applied and the VPN should be available to all users. We will continue to monitor the service closely.
- resolved Oct 10, 2026, 04:45 PM UTC
The VPN outage has been resolved. Please contact the Service Desk if you experience any more issues.
Notice October 6, 2026 VPN Access Request Outage 1d 17h myUVU Student Services, myUVU Employee Services
Started Oct 06, 2026, 09:58 PM UTC· resolved Oct 08, 2026, 03:15 PM UTC
- identified Oct 06, 2026, 09:58 PM UTC
We have identified an outage affecting the VPN Access Request form in myUVU. Updates will be provided as we learn more.
- monitoring Oct 06, 2026, 10:43 PM UTC
A fix has been applied and the VPN Access Request form in myUVU should be available. We will continue to monitor the VPN Access Request form closely.
- resolved Oct 08, 2026, 03:15 PM UTC
The VPN Access Request form in myUVU outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 6, 2026 UVU AI Gateway Outage 14h 22m General IT Services
Started Oct 06, 2026, 01:48 AM UTC· resolved Oct 06, 2026, 04:11 PM UTC
- investigating Oct 06, 2026, 01:48 AM UTC
We are investigating reports of an AI Gateway outage. Updates will be provided as we learn more.
- monitoring Oct 06, 2026, 03:02 AM UTC
A fix has been applied and the AI Gateway should be available to all users. We will continue to monitor the service closely.
- resolved Oct 06, 2026, 04:11 PM UTC
The UVU AI Gateway outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 2, 2026 OnBase Outage 2h Banner
Started Oct 02, 2026, 08:20 PM UTC· resolved Oct 02, 2026, 10:20 PM UTC
- investigating Oct 02, 2026, 08:20 PM UTC
We are investigating reports of an OnBase outage affecting transcript imports into Banner. Updates will be provided as we learn more.
- monitoring Oct 02, 2026, 08:52 PM UTC
A fix has been applied and OnBase transcript imports into Banner should be available to users. We will continue to monitor OnBanner closely.
- resolved Oct 02, 2026, 10:20 PM UTC
The OnBase outage transcript imports into Banner has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 1, 2026 CET Openshift Outage 18h 28m Canvas
Started Oct 01, 2026, 07:56 PM UTC· resolved Oct 02, 2026, 02:25 PM UTC
- identified Oct 01, 2026, 07:56 PM UTC
We have identified a CET Openshift outage affecting CET employees and students. Updates will be provided as we learn more.
- monitoring Oct 01, 2026, 10:22 PM UTC
A fix has been applied and CET Openshift should be available to CET employees and students. We will continue to monitor CET Openshift.
- resolved Oct 02, 2026, 02:25 PM UTC
The CET OpenShift outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 1, 2026 Partial IT Systems Outage 4h 45m Advisor Dashboard, General IT Services
Started Oct 01, 2026, 05:44 PM UTC· resolved Oct 01, 2026, 10:29 PM UTC
- identified Oct 01, 2026, 05:44 PM UTC
We have identified an intersystem connection outage affecting various UVU IT systems. Updates will be provided as we learn more.
- resolved Oct 01, 2026, 10:29 PM UTC
The partial IT systems outage affecting various UVU IT systems has been resolved. Please contact the Service Desk if you experience any more issues.
Major October 1, 2026 Partial Auzmor Outage 4d 7h myUVU Employee Services
Started Oct 01, 2026, 03:28 PM UTC· resolved Oct 05, 2026, 11:00 PM UTC
- identified Oct 01, 2026, 03:28 PM UTC
We have identified a partial MyUVU outage affecting employees accessing compliance trainings. Updates will be provided as we learn more.
- monitoring Oct 01, 2026, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 02, 2026, 02:58 PM UTC
We have identified a partial Auzmor outage affecting users' access to the employee cybersecurity training. Updates will be provided as we learn more.
- monitoring Oct 05, 2026, 08:29 PM UTC
A fix has been applied and compliance trainings should be available to employees. We will continue to monitor Auzmor closely.
- resolved Oct 05, 2026, 11:00 PM UTC
The Auzmor outage restricting employees from accessing compliance trainings has been resolved. Please contact the Service Desk if you experience any more issues.
Major September 18, 2026 Partial WiFi Outage 4h 46m Wireless Network
Started Sep 18, 2026, 05:17 PM UTC· resolved Sep 18, 2026, 10:03 PM UTC
- identified Sep 18, 2026, 05:17 PM UTC
We have identified a networking outage affecting WiFi on campus. Users may experience issues connecting to WiFi at this time. Updates will be provided as we learn more.
- monitoring Sep 18, 2026, 07:18 PM UTC
A fix has been applied and Wi-Fi should be available to all users. We will continue to monitor the service closely.
- resolved Sep 18, 2026, 10:03 PM UTC
The networking outage affecting WiFi on campus has been resolved. Please contact the Service Desk if you experience any more issues.
Critical September 15, 2026 Dining Services Point-Of-Sale Systems Outage Outage 21h 32m Dining and POS Services
Started Sep 15, 2026, 09:19 PM UTC· resolved Sep 16, 2026, 06:52 PM UTC
- investigating Sep 15, 2026, 09:19 PM UTC
We are investigating reports of POS systems outage for all UVU Dining Services. Updates will be provided as we learn more.
- monitoring Sep 15, 2026, 09:35 PM UTC
A fix has been applied and Dining Services POS Systems should be available to users. We will continue to monitor Dining Services Point-Of-Sale systems closely.
- resolved Sep 16, 2026, 06:52 PM UTC
The POS outage affecting UVU Dining Services has been resolved. Please contact the Service Desk if you experience any more issues.
Major September 3, 2026 Partial Jira, JSM Outage 5d 21h Jira Service Management
Started Sep 03, 2026, 04:16 PM UTC· resolved Sep 09, 2026, 02:09 PM UTC
- identified Sep 03, 2026, 04:16 PM UTC
We have identified a vendor outage affecting Jira and Jira service management, leading to slow load times, page load failures, and trouble creating new tickets. Updates will be provided as we learn more.
- monitoring Sep 03, 2026, 05:26 PM UTC
Atlassian is reporting that the Jira and JSM incident is resolved and service should be recovering for all users. We will continue to monitor Jira availability closely.
- resolved Sep 09, 2026, 02:09 PM UTC
The Atlassian outage affecting Jira has been resolved. Please contact the Service Desk if you experience any more issues.
Minor September 1, 2026 TIMS Outage 3h 24m myUVU Employee Services
Started Sep 01, 2026, 07:24 PM UTC· resolved Sep 01, 2026, 10:48 PM UTC
- investigating Sep 01, 2026, 07:24 PM UTC
We are investigating reports of a TIMS outage. Updates will be provided as we learn more.
- identified Sep 01, 2026, 09:46 PM UTC
We have identified a TIMS outage affecting employees. Updates will be provided as we learn more.
- resolved Sep 01, 2026, 10:48 PM UTC
The TIMS outage employees has been resolved. Please contact the Service Desk if you experience any more issues.
Minor August 10, 2026 Partial myUVU Outage 8d 2h myUVU General Services
Started Aug 10, 2026, 04:36 PM UTC· resolved Aug 18, 2026, 06:46 PM UTC
- identified Aug 10, 2026, 04:36 PM UTC
We have identified a partial myUVU outage affecting newly admitted students and employees access to myUVU. Updates will be provided as we learn more.
- monitoring Aug 10, 2026, 09:29 PM UTC
A fix has been applied and new users should be able to have access granted to myUVU. We will continue to monitor myUVU closely.
- resolved Aug 18, 2026, 06:46 PM UTC
The myUVU outage affecting newly admitted students and employees has been resolved. Please contact the Service Desk if you experience any more issues.
Critical August 3, 2026 MyUVU Student + Workplace Outage 7h 13m myUVU General Services, myUVU Student Services, myUVU Employee Services
Started Aug 03, 2026, 01:52 PM UTC· resolved Aug 03, 2026, 09:06 PM UTC
- identified Aug 03, 2026, 01:52 PM UTC
We have identified a myUVU Student outage affecting all students. Updates will be provided as we learn more.
- identified Aug 03, 2026, 02:24 PM UTC
The MyUVU outage is also affecting MyUVU Workplace. Users on and off campus are affected.
- monitoring Aug 03, 2026, 04:42 PM UTC
A fix has been applied and MyUVU should be available to all users. We will continue to monitor the service closely.
- resolved Aug 03, 2026, 09:06 PM UTC
The MyUVU has been resolved. Please contact the Service Desk if you experience any more issues.
Major July 23, 2026 Leave of Absence/Deferment Form Outage 4h 46m myUVU Student Services
Started Jul 23, 2026, 06:15 PM UTC· resolved Jul 23, 2026, 11:01 PM UTC
- identified Jul 23, 2026, 06:15 PM UTC
We have identified a Leave of Absence/Deferment form outage affecting all students attempting to access the form. Updates will be provided as we learn more.
- monitoring Jul 23, 2026, 09:16 PM UTC
A fix has been applied and the Leave of Absence/Deferment form should be available for all users. We will continue to monitor it closely.
- resolved Jul 23, 2026, 11:01 PM UTC
The Leave of Absence/Deferment form outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major July 23, 2026 Student Financial Responsibility Agreement Outage 5h 9m myUVU Student Services
Started Jul 23, 2026, 05:52 PM UTC· resolved Jul 23, 2026, 11:01 PM UTC
- identified Jul 23, 2026, 05:52 PM UTC
We have identified a Student Financial Responsibility Agreement outage affecting all students attempting to access the form. Updates will be provided as we learn more.
- monitoring Jul 23, 2026, 09:15 PM UTC
A fix has been applied and the Student Financial Responsibility Agreement form should be available for all users. We will continue to monitor it closely.
- resolved Jul 23, 2026, 11:01 PM UTC
The Student Financial Responsibility Agreement outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major July 23, 2026 Scholarship Universe and Student Forms Outage 5h 35m myUVU Student Services
Started Jul 23, 2026, 05:25 PM UTC· resolved Jul 23, 2026, 11:00 PM UTC
- identified Jul 23, 2026, 05:25 PM UTC
We have identified a Scholarship Universe (uvu.scholarshipuniverse.com) and Student Forms (uvu.studentforms.com) outage affecting all users. Updates will be provided as we learn more.
- monitoring Jul 23, 2026, 09:07 PM UTC
A fix has been applied and Scholarship Universe and Student Forms should be available for all users. We will continue to monitor it closely.
- resolved Jul 23, 2026, 11:00 PM UTC
The Scholarship Universe and Student Forms outage has been resolved. Please contact the Service Desk if you experience any more issues.
Major July 23, 2026 Multiple UVU Services Outage 7h 30m Banner, myUVU Student Services, General IT Services
Started Jul 23, 2026, 03:30 PM UTC· resolved Jul 23, 2026, 11:00 PM UTC
- investigating Jul 23, 2026, 03:30 PM UTC
We are investigating reports of a Scholarship Universe and Student Forms outage. Updates will be provided as we learn more.
- investigating Jul 23, 2026, 04:31 PM UTC
We are investigating reports of additional outages for the following services: SIRA Graduation Application Major Change Banner Updates will be provided as we learn more.
- identified Jul 23, 2026, 07:14 PM UTC
We have identified a Microsoft Azure outage as the source of several UVU services being unavailable. A fix has been applied, and functionality is continuing to be restored. Updates will be provided as services become available.
- monitoring Jul 23, 2026, 09:20 PM UTC
A fix has been applied by Microsoft and any affected services should be available to all users. We will continue to monitor affected services closely.
- resolved Jul 23, 2026, 11:00 PM UTC
The Microsoft Azure outage affecting several UVU services has been resolved. Please contact the Service Desk if you experience any more issues.
Major July 20, 2026 MyUVU Outage 7h 28m myUVU General Services, myUVU Student Services, myUVU Employee Services, General IT Services
Started Jul 20, 2026, 01:27 PM UTC· resolved Jul 20, 2026, 08:55 PM UTC
- investigating Jul 20, 2026, 01:27 PM UTC
We are investigating reports of a MyUVU outage. Updates will be provided as we learn more.
- monitoring Jul 20, 2026, 03:40 PM UTC
A fix has been applied and MyUVU and other affected services should be available. We will continue to monitor the situation closely.
- resolved Jul 20, 2026, 08:55 PM UTC
The authentication outage affecting MyUVU and other services has been resolved. Please contact the Service Desk if you experience any more issues.