Utah Valley University incident

Intermittent Wi-Fi Connection Issues

Minor Resolved View vendor source →

Utah Valley University experienced a minor incident on August 26, 2025 affecting Wireless Network, lasting 10d 4h. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 06:14 PM UTC
Resolved
Sep 05, 2025, 10:18 PM UTC
Duration
10d 4h
Detected by Pingoru
Aug 26, 2025, 06:14 PM UTC

Affected components

Wireless Network

Update timeline

  1. investigating Aug 26, 2025, 06:14 PM UTC

    We are investigating reports of an intermittent Wi-Fi connectivity outage. Updates will be provided as we learn more.

  2. monitoring Aug 26, 2025, 08:48 PM UTC

    A fix has been applied and campus Wi-Fi services should be available and functioning as expected. We will continue to monitor campus Wi-Fi services closely.

  3. investigating Aug 27, 2025, 06:15 PM UTC

    We are investigating connections to campus Wi-Fi potentially taking longer than expected. Updates will be posted as we learn more.

  4. monitoring Sep 05, 2025, 08:27 PM UTC

    A fix has been applied and campus Wi-Fi services should be available and functioning as expected. We will continue to monitor campus Wi-Fi services closely.

  5. resolved Sep 05, 2025, 10:18 PM UTC

    The Wi-Fi outage has been resolved. Please contact the Service Desk if you experience any more issues.