Resolved after 7 days 22 hours, affecting Employee Email and Office 365 and 1 more, on November 5, 2025.
The Partial Microsoft License outage has been resolved. Please contact the Service Desk if you experience any more issues.
Affected components
Update timeline
- identified Nov 05, 2025, 11:16 PM UTC
We have identified a Microsoft licensing issue affecting UVU personnel. Some employees are unable to access certain Microsoft products, such as Microsoft365 and Teams. We are working with the vendor to resolve the issue. Updates will be provided as we learn more.
- identified Nov 07, 2025, 11:20 PM UTC
We are still working with the vendor to resolve the issue. Updates will be provided as we learn more.
- monitoring Nov 13, 2025, 06:30 PM UTC
A fix has been applied and Microsoft licensing should be available for all users. We will continue to monitor this closely.
- resolved Nov 13, 2025, 10:16 PM UTC
The Partial Microsoft License outage has been resolved. Please contact the Service Desk if you experience any more issues.
Your product runs on more than Utah Valley University
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services