Utah Valley University experienced a major incident on November 26, 2025 affecting Telephones, lasting 5h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Telephones
Update timeline
- identified Nov 26, 2025, 03:57 PM UTC
We have identified a phone system outage affecting the ability for UVU offices to accept calls. Updates will be provided as we learn more.
- monitoring Nov 26, 2025, 05:13 PM UTC
A fix has been applied and phones should be available to accept calls across campus. We will continue to monitor it closely.
- resolved Nov 26, 2025, 09:28 PM UTC
The phone system outage affecting UVU offices has been resolved. Please contact the Service Desk if you experience any more issues.