Utah Valley University incident

Partial Banner Application Navigator Outage

Major Resolved View vendor source →

Utah Valley University experienced a major incident on December 12, 2025 affecting Banner, lasting 16h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2025, 12:01 AM UTC
Resolved
Dec 12, 2025, 04:24 PM UTC
Duration
16h 23m
Detected by Pingoru
Dec 12, 2025, 12:01 AM UTC

Affected components

Banner

Update timeline

  1. identified Dec 12, 2025, 12:01 AM UTC

    We have identified a partial Banner Application Navigator outage. Updates will be provided as we learn more.

  2. monitoring Dec 12, 2025, 02:03 AM UTC

    A fix has been applied and Banner services should be available to all users. We will continue to monitor the service status closely.

  3. resolved Dec 12, 2025, 04:24 PM UTC

    The Banner Application Navigator outage has been resolved. Please contact the Service Desk if you experience any more issues.