Utah Valley University incident
Degraded Performance of Various Atlassian Products
Resolved after 4 hours 57 minutes, affecting Atlassian and General IT Services, on December 15, 2025.
The Atlassian products performance issue has been resolved. Please contact the Service Desk if you experience any further issues.
Affected components
Update timeline
- identified Dec 15, 2025, 04:30 PM UTC
We have identified degraded performance of various Atlassian products, including Jira, Confluence, and other Atlassian services caused by the vendor. This may impact the ability to create Jira tickets or request assistance from the Enterprise Service Desk online. Should you require immediate assistance, please contact the Service Desk via phone at 801.863.8888.
- monitoring Dec 15, 2025, 07:33 PM UTC
Atlassian reports a fix has been applied and all affected Atlassian products should be available. We will continue to monitor Atlassian product performance closely.
- resolved Dec 15, 2025, 09:28 PM UTC
The Atlassian products performance issue has been resolved. Please contact the Service Desk if you experience any further issues.
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