Utah Valley University incident

Partial Microsoft Outage

Resolved after 4 hours 52 minutes, affecting General IT Services, on December 22, 2025.

resolved Dec 22, 2025, 11:19 PM UTC

The Microsoft services outage has been resolved. Please contact the Service Desk if you encounter any further issues.

Started
Dec 22, 2025, 06:26 PM UTC
Resolved
Dec 22, 2025, 11:19 PM UTC
Duration
4h 52m
Detected by Pingoru
Dec 22, 2025, 06:26 PM UTC

Affected components

General IT Services

Update timeline

  1. identified Dec 22, 2025, 06:26 PM UTC

    We have identified a partial Microsoft outage affecting the Service Desk's ability to reset passwords for users as well as other Microsoft account issues. Updates will be provided as we learn more.

  2. identified Dec 22, 2025, 06:51 PM UTC

    The vendor is aware and is actively working to rectify the issue.

  3. monitoring Dec 22, 2025, 08:13 PM UTC

    A fix has been applied and Microsoft services should be available for all users. We will continue to monitor this closely.

  4. resolved Dec 22, 2025, 11:19 PM UTC

    The Microsoft services outage has been resolved. Please contact the Service Desk if you encounter any further issues.

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