Utah Valley University incident
Partial Network Outage: Multiple Building Across Campus
Utah Valley University experienced a minor incident on January 2, 2026 affecting Wireless Network and Wired Network, lasting 3d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 02, 2026, 06:57 AM UTC
We are investigating a partial network outage affecting the Science Building floors 0 & 2 and the Losee Center. Updates will be provided as we learn more.
- identified Jan 02, 2026, 04:58 PM UTC
We have identified a network outage affecting multiple locations across campus. Updates will be provided as we learn more.
- identified Jan 03, 2026, 03:41 PM UTC
Network connectivity to some buildings has been restored, and other impacted areas are being addressed. There may be continued network connectivity issues across campus as we work to resolve the issue.
- identified Jan 04, 2026, 08:46 PM UTC
All network issues affecting student-accessible areas on the main campus have been resolved. We are continuing to address connectivity issues at the Provo airport. Additional updates will be provided as work progresses.
- monitoring Jan 05, 2026, 06:44 PM UTC
A fix has been applied and the network should be functioning normally for all students. We will continue to monitor UVU's network health closely.
- resolved Jan 05, 2026, 08:52 PM UTC
The network outage has been resolved. Please contact the Service Desk if you experience further issues.