Utah Valley University incident
Microsoft Account Password Change Outage
Resolved after 5 hours 8 minutes, affecting Employee Email and Student Gmail, on February 6, 2026.
The outage preventing users from changing their Microsoft account password has been resolved. Please contact the Service Desk if you experience any more issues.
Affected components
Update timeline
- investigating Feb 06, 2026, 05:56 PM UTC
We are investigating reports of an outage preventing users from changing their Microsoft account password. Updates will be provided as we learn more.
- monitoring Feb 06, 2026, 07:09 PM UTC
A fix has been applied and users should now be able to change their Microsoft account password. We will continue to monitor closely.
- resolved Feb 06, 2026, 11:05 PM UTC
The outage preventing users from changing their Microsoft account password has been resolved. Please contact the Service Desk if you experience any more issues.
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