Utah Valley University incident

Issues accessing McGraw Hill Connect via Canvas

Major Resolved View vendor source →

Utah Valley University experienced a major incident on February 10, 2026 affecting Canvas, lasting 1h 54m. The incident has been resolved; the full update timeline is below.

Started
Feb 10, 2026, 09:28 PM UTC
Resolved
Feb 10, 2026, 11:22 PM UTC
Duration
1h 54m
Detected by Pingoru
Feb 10, 2026, 09:28 PM UTC

Affected components

Canvas

Update timeline

  1. investigating Feb 10, 2026, 09:28 PM UTC

    We are investigating an issue that is preventing students from accessing McGraw Hill Connect via Canvas. More information will be provided as we learn more.

  2. identified Feb 10, 2026, 09:39 PM UTC

    Third party content provider McGraw Hill is reporting an issue preventing students from accessing some content through Canvas. More information will be provided as we learn more.

  3. resolved Feb 10, 2026, 11:22 PM UTC

    The outage impacting McGraw Hill Connect access via Canvas has been resolved. Please contact the Service Desk should you encounter further issues.