Utah Valley University experienced a critical incident on February 9, 2026 affecting General IT Services, lasting 2d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 09, 2026, 07:16 PM UTC
We are investigating reports of a delayed and/or failed logins to some of the Computer Science building lab computers. Updates will be provided as we learn more.
- identified Feb 10, 2026, 05:33 PM UTC
The login issues impacting multiple Computer Science Building lab computers persists, and we are continuing to investigate. Additional updates will be provided as we work towards resolution.
- investigating Feb 11, 2026, 04:14 PM UTC
The login delays are ongoing, and our team is actively working to resolve the issue. We will provide an update as soon as more information becomes available.
- monitoring Feb 11, 2026, 09:39 PM UTC
A fix has been applied and logins for the Computer Science lab machines should now be working normally. We will continue to monitor the CS computer labs closely.
- resolved Feb 12, 2026, 05:03 PM UTC
The computer lab login issue in the Computer Science building has been resolved. Please contact the Service Desk if you experience any further issues.