Utah Valley University incident

Paymytuition Tuition Payment Outage

Major Resolved View vendor source →

Utah Valley University experienced a major incident on March 5, 2026 affecting Tuition Payment Services, lasting 7h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 05, 2026, 03:31 PM UTC
Resolved
Mar 05, 2026, 10:41 PM UTC
Duration
7h 10m
Detected by Pingoru
Mar 05, 2026, 03:31 PM UTC

Affected components

Tuition Payment Services

Update timeline

  1. investigating Mar 05, 2026, 03:31 PM UTC

    We are investigating reports of an outage affecting Paymytuition, affecting users' ability to make tuition payments using the Paymytuition website. Updates will be provided as we learn more.

  2. monitoring Mar 05, 2026, 08:54 PM UTC

    A fix has been applied and PayMyTuition should be available for all users. We will continue to monitor PayMyTuition closely.

  3. resolved Mar 05, 2026, 10:41 PM UTC

    The PayMyTuition outage has been resolved. Please contact the Service Desk if you experience any further issues.