Utah Valley University experienced a critical incident on April 6, 2026 affecting Banner, lasting 2h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Banner
Update timeline
- investigating Apr 06, 2026, 08:50 PM UTC
We are investigating reports of a Banner outage. Updates will be provided as we learn more.
- monitoring Apr 06, 2026, 08:57 PM UTC
A fix has been applied and Banner should be available for all users. We will continue to monitor Banner closely.
- resolved Apr 06, 2026, 11:09 PM UTC
The Banner outage has been resolved. Please contact the Service Desk if you experience any more issues.