Utah Valley University incident

Partial MyUVU Outage

Major Resolved View vendor source →
Started
Apr 09, 2026, 05:20 PM UTC
Resolved
Apr 09, 2026, 10:19 PM UTC
Duration
4h 58m
Detected by Pingoru
Apr 09, 2026, 05:20 PM UTC

Affected components

myUVU Student ServicesmyUVU Employee Services

Update timeline

  1. investigating Apr 09, 2026, 05:20 PM UTC

    We are investigating reports of a myUVU outage affecting students ability to message advisors via the "Send a Message" button in myUVU. Advisors may also be unable to receive messages from the Message Advisor link at this time. Updates will be provided as we learn more.

  2. investigating Apr 09, 2026, 05:22 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2026, 06:35 PM UTC

    A fix has been applied and emails sent via myUVU to advisors and others are now correctly being sent to recipients. We will continue to monitor myUVU closely.

  4. resolved Apr 09, 2026, 10:19 PM UTC

    The myUVU outage affecting users ability to email via myUVU has been resolved. Please contact the Service Desk if you experience any more issues.

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