Civitas Learning Email Issue

Update timeline

1. identified Apr 08, 2026, 09:42 PM UTC

   Third-party technology partner Civitas Learning has identified an issue that may cause emails sent by UVU staff to be delivered to a larger student audience than intended. Until further notice, advisors should refrain from using the group filtering feature in Civitas to send emails. Students are encouraged to verify the accuracy of any emails received from UVU faculty or staff while this issue is being investigated and resolved.

2. monitoring Apr 13, 2026, 02:56 PM UTC

   A fix has been applied by the third-party vendor of Civitas Learning, and the system should be functioning normally for all users. We will continue to monitor Civitas Learning closely.

3. resolved Apr 13, 2026, 07:30 PM UTC

   The Civitas Learning outage has been resolved. Please contact the Service Desk if you experience any more issues.