Utah Valley University experienced a major incident on May 8, 2026 affecting myUVU Student Services, lasting 6d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2026, 08:38 PM UTC
We are investigating reports that newly admitted students cannot access UVU Mobile App. Updates will be provided as we learn more.
- identified May 08, 2026, 09:10 PM UTC
To access the UVU student mobile app, newly admitted students can enroll through my.uvu.edu. After enrolling, they will then be able to access the mobile app.
- identified May 13, 2026, 02:23 PM UTC
Newly admitted students should now be able to access the UVU Student mobile app. We are actively working to restore access for incoming concurrent enrollment students.
- monitoring May 14, 2026, 09:51 PM UTC
All newly admitted students should now be able to access the UVU Student mobile app.
- resolved May 15, 2026, 05:51 PM UTC
The Partial Mobile App outage affecting newly admitted student's access to the app has been resolved. Please contact the Service Desk if you experience any more issues.