Utah Valley University experienced a critical incident on May 7, 2026 affecting Canvas, lasting 3d 18h. The incident has been resolved; the full update timeline is below.
Affected components
Canvas
Update timeline
- investigating May 07, 2026, 08:30 PM UTC
We have identified an external Instructure Canvas outage affecting all users. Updates will be provided as we learn more. Investigating: We are investigating reports that Canvas is unavailable. Please close the browser if presented with a web page other than expected. We will report back as we know more.
- monitoring May 08, 2026, 02:39 PM UTC
Canvas should now be available to all users. We will continue to monitor Canvas closely.
- resolved May 11, 2026, 02:54 PM UTC
The Canvas outage has been resolved. Please contact the Service Desk if you experience any more issues.